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Service status & outage reports

Is MongoDB Atlas down?

Check MongoDB Atlas availability, incident history, downtime reports, and website performance.

https://www.mongodb.com/atlas ↗
Provider reports service problems

The official provider feed identifies an active incident or affected component.

0 recorded outage reports · rolling 24 hours

Text version ↗

My watchlist

Estimated down reports for MongoDB Atlas

Last 24 hours

There is not enough activity for a usable 24-hour estimate. Status and website measurements remain available below.

Last collection attempt: 2026-10-20 08:08:35 UTC · Insufficient activity.

No user-submitted outage reports in the last 24 hours.

MongoDB Atlas outage history

2025–2026

Daily history over the past 12 months. Select a day for its evidence.

NovDecJanFebMarAprMayJunJulAugSepOct
GoodDown / service issuesNot enough data

Select a square for daily details. Scroll sideways to explore earlier months.

How to read this calendar

Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.

MongoDB Atlas website uptime and response time

Website responded successfully HTTP 200. Last checked 2026-10-21 23:04:58 UTC.

Public endpoint monitoring — this lightweight resource measures website connectivity and response time. It does not test the application, login, or API. Check official component status below for product availability.

Checked address: https://www.mongodb.com/atlas

DNS lookup: 1 ms · TCP connection: 3 ms · TLS handshake: 1 ms.

100%
Successful website checks (24h)
123 successful / 123 measurable checks

205 ms
Median response time

713 ms
95th percentile response time

Successful website response times, 0 to 1521 milliseconds1521 ms0 ms2026-10-21T12:38:37.000Z: 284 ms2026-10-21T12:43:46.000Z: 390 ms2026-10-21T12:48:55.000Z: 220 ms2026-10-21T12:54:05.000Z: 191 ms2026-10-21T12:59:11.000Z: 363 ms2026-10-21T13:04:19.000Z: 137 ms2026-10-21T13:09:29.000Z: 321 ms2026-10-21T13:14:39.000Z: 543 ms2026-10-21T13:19:49.000Z: 261 ms2026-10-21T13:24:57.000Z: 60 ms2026-10-21T13:30:04.000Z: 104 ms2026-10-21T13:35:09.000Z: 624 ms2026-10-21T13:40:17.000Z: 481 ms2026-10-21T13:45:25.000Z: 95 ms2026-10-21T13:50:33.000Z: 124 ms2026-10-21T13:55:43.000Z: 282 ms2026-10-21T14:00:51.000Z: 430 ms2026-10-21T14:06:00.000Z: 104 ms2026-10-21T14:11:09.000Z: 780 ms2026-10-21T14:16:17.000Z: 184 ms2026-10-21T14:21:25.000Z: 143 ms2026-10-21T14:26:35.000Z: 1521 ms2026-10-21T14:31:45.000Z: 111 ms2026-10-21T14:36:55.000Z: 85 ms2026-10-21T14:42:01.000Z: 348 ms2026-10-21T14:47:07.000Z: 84 ms2026-10-21T14:52:13.000Z: 402 ms2026-10-21T14:57:17.000Z: 63 ms2026-10-21T15:02:23.000Z: 441 ms2026-10-21T15:07:29.000Z: 82 ms2026-10-21T15:12:35.000Z: 232 ms2026-10-21T15:17:43.000Z: 80 ms2026-10-21T15:22:49.000Z: 91 ms2026-10-21T15:27:57.000Z: 322 ms2026-10-21T15:33:05.000Z: 617 ms2026-10-21T15:38:09.000Z: 140 ms2026-10-21T15:43:17.000Z: 123 ms2026-10-21T15:48:25.000Z: 568 ms2026-10-21T15:53:35.000Z: 713 ms2026-10-21T15:58:43.000Z: 196 ms2026-10-21T16:03:51.000Z: 110 ms2026-10-21T16:09:01.000Z: 88 ms2026-10-21T16:14:11.000Z: 126 ms2026-10-21T16:19:21.000Z: 997 ms2026-10-21T16:24:29.000Z: 628 ms2026-10-21T16:29:37.000Z: 107 ms2026-10-21T16:34:41.000Z: 162 ms2026-10-21T16:39:47.000Z: 237 ms2026-10-21T16:44:51.000Z: 173 ms2026-10-21T16:49:59.000Z: 503 ms2026-10-21T16:55:07.000Z: 572 ms2026-10-21T17:00:17.000Z: 260 ms2026-10-21T17:05:27.000Z: 690 ms2026-10-21T17:10:36.000Z: 359 ms2026-10-21T17:15:45.000Z: 183 ms2026-10-21T17:20:55.000Z: 252 ms2026-10-21T17:26:05.000Z: 224 ms2026-10-21T17:31:11.000Z: 214 ms2026-10-21T17:36:21.000Z: 146 ms2026-10-21T17:41:30.000Z: 255 ms2026-10-21T17:46:35.000Z: 100 ms2026-10-21T17:51:39.000Z: 128 ms2026-10-21T17:56:45.000Z: 328 ms2026-10-21T18:01:53.000Z: 94 ms2026-10-21T18:07:01.000Z: 249 ms2026-10-21T18:12:11.000Z: 200 ms2026-10-21T18:17:19.000Z: 82 ms2026-10-21T18:22:28.000Z: 335 ms2026-10-21T18:27:35.000Z: 119 ms2026-10-21T18:32:43.000Z: 201 ms2026-10-21T18:37:53.000Z: 205 ms2026-10-21T18:43:03.000Z: 445 ms2026-10-21T18:48:13.000Z: 136 ms2026-10-21T18:53:21.000Z: 80 ms2026-10-21T18:58:30.000Z: 127 ms2026-10-21T19:03:39.000Z: 157 ms2026-10-21T19:08:45.000Z: 123 ms2026-10-21T19:13:55.000Z: 98 ms2026-10-21T19:19:05.000Z: 116 ms2026-10-21T19:24:15.000Z: 213 ms2026-10-21T19:29:23.000Z: 269 ms2026-10-21T19:34:31.000Z: 231 ms2026-10-21T19:39:41.000Z: 214 ms2026-10-21T19:44:49.000Z: 312 ms2026-10-21T19:49:58.000Z: 77 ms2026-10-21T19:55:07.000Z: 96 ms2026-10-21T20:00:17.000Z: 85 ms2026-10-21T20:05:25.000Z: 205 ms2026-10-21T20:10:33.000Z: 351 ms2026-10-21T20:15:43.000Z: 89 ms2026-10-21T20:20:51.000Z: 100 ms2026-10-21T20:26:00.000Z: 95 ms2026-10-21T20:31:09.000Z: 228 ms2026-10-21T20:36:18.000Z: 116 ms2026-10-21T20:41:27.000Z: 158 ms2026-10-21T20:46:35.000Z: 264 ms2026-10-21T20:51:45.000Z: 95 ms2026-10-21T20:56:53.000Z: 445 ms2026-10-21T21:02:01.000Z: 276 ms2026-10-21T21:07:09.000Z: 135 ms2026-10-21T21:12:17.000Z: 96 ms2026-10-21T21:17:25.000Z: 247 ms2026-10-21T21:22:33.000Z: 195 ms2026-10-21T21:27:43.000Z: 99 ms2026-10-21T21:32:53.000Z: 241 ms2026-10-21T21:37:59.000Z: 124 ms2026-10-21T21:43:03.000Z: 143 ms2026-10-21T21:48:09.000Z: 110 ms2026-10-21T21:53:13.000Z: 740 ms2026-10-21T21:58:19.000Z: 453 ms2026-10-21T22:03:23.000Z: 1161 ms2026-10-21T22:08:29.000Z: 106 ms2026-10-21T22:13:33.000Z: 336 ms2026-10-21T22:18:39.000Z: 449 ms2026-10-21T22:23:43.000Z: 695 ms2026-10-21T22:28:53.000Z: 560 ms2026-10-21T22:33:59.000Z: 632 ms2026-10-21T22:39:09.000Z: 448 ms2026-10-21T22:44:19.000Z: 163 ms2026-10-21T22:49:29.000Z: 95 ms2026-10-21T22:54:39.000Z: 312 ms2026-10-21T22:59:49.000Z: 782 ms2026-10-21T23:04:58.000Z: 88 ms

0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.

Evidence behind the status

Provider reports service problems. The official provider feed identifies an active incident or affected component.

Website checks and estimated activity have independent update times. Refer to each section for its latest observation.

These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.

Official component status

MongoDB Atlas official status · fetched 2026-10-21 23:06:14 UTC

10 mapped components · 0 reporting problems
ComponentProvider status
MongoDB Cloudoperational
MongoDB Support Portaloperational
MongoDB Atlas App Services and Device Syncoperational
MongoDB Atlas Data Federation and Online Archiveoperational
MongoDB Atlas Searchoperational
MongoDB Chartsoperational
MongoDB Atlas Stream Processingoperational
MongoDB Atlas for Governmentoperational
VoyageAI Embedding and Reranking Modelsoperational
MongoDB Atlas Agent Engineoperational

Official incident timeline

Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 · monitoring · 2026-09-03T16:47:21.743Z

Product match: components.

Read the provider’s incident report

  1. · monitoring

    We are continuing to monitor for any further issues.

  2. · monitoring

    Please follow the original status post for updates on AWS me-central-1 and AWS me-south-1 issues.

GCP Availability Zone europe-west2-b connectivity issues · resolved · 2026-10-20T20:09:05.917Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    We are seeing signs of Availability Zone connectivity improving and are continuing to monitor.

  3. · identified

    The Google Cloud status page has been updated to report further information, follow this link for details https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

  4. · identified

    Since 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b. Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region. We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.

Issue impacting Atlas Search availability on certain clusters · resolved · 2026-10-09T18:17:33.258Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    A fix has been deployed and we are monitoring.

  3. · identified

    The issue has been identified and a fix is being implemented.

  4. · investigating

    Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix.

Admin Admin API: Intermittent Increase in 5xx errors · resolved · 2026-10-09T15:46:16.662Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

  3. · investigating

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

MongoDB Charts: Infinite login loop when creating new Charts projects · resolved · 2026-10-02T05:02:03.889Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · identified

    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.

Trigger processing may be delayed globally · resolved · 2026-10-01T20:54:48.822Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    Atlas Triggers are firing again, and trigger processing is operational. We are monitoring the service and verifying the status of triggers affected during the incident, including any delayed events. We will provide a further update once verification is complete.

  3. · investigating

    Some users may find that their Atlas Triggers are not firing or are not visible in the Atlas UI. We are investigating both symptoms and working to restore trigger processing. We will provide another update as we learn more.

  4. · investigating

    We are continuing to investigate this issue.

  5. · investigating

    As of approximately 15:00 UTC, some users of MongoDB Atlas Triggers may experience delayed unordered trigger processing. We are investigating and working to restore normal processing.

Delays in Atlas cluster management operations · resolved · 2026-09-30T21:02:02.518Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

  3. · identified

    We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

  4. · investigating

    We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

Support Portal Outage · resolved · 2026-09-16T15:32:24.880Z

Product match: components.

Read the provider’s incident report

  1. · resolved

    The MongoDB Support Portal experienced service degradation issues between approximately 2026-09-16 09:00 UTC and 2026-09-16 15:15 UTC. These platform issues have been resolved. We apologize for the service interruption and greatly appreciate your patience. Regards, The MongoDB Team

  2. · investigating

    We are continuing to investigate this issue.

  3. · investigating

    MongoDB customers are currently experiencing degraded or limited access to the MongoDB Customer Support Portal (https://support.mongodb.com/). If you require assistance with a critical MongoDB Technical Support issue and are unable to access the Customer Support Portal, please contact us using one of the numbers listed below: [These numbers have been removed. Active MongoDB customers can access them at the support portal.] We appreciate your patience.

Recovery tracker

The provider still reports an active problem.

6 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.

Slowdown detection

No sustained slowdown has been established against the earlier baseline.

Recent median: 312 ms · Earlier median: 205 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.

Emerging down-report signals

  • is mongodb atlas down

Query “is mongodb atlas” · observed 2026-10-21 22:55:40 UTC · 0 newly observed problem phrases.

Query “mongodb atlas” · observed 2026-10-21 22:55:40 UTC · 0 newly observed problem phrases.

Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.

Is it down in your region?

Run one public website check from a community probe. Results describe that probe, not every user in a country.

Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.

Infrastructure incident context

Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of MongoDB Atlas.

GitHub official status · 2026-10-21 23:06:14 UTC

No active incidents recorded.

Cloudflare official status · 2026-10-21 23:06:14 UTC

About MongoDB Atlas status on Iszdown

Check MongoDB Atlas availability, incident history, downtime reports, and website performance.

This page combines the available MongoDB Atlas report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

10 product-matched official components are listed above. Latest public website measurement: 2026-10-21T23:04:58.000Z.

Visit the official MongoDB Atlas website · Official provider status · How it works

What to check when MongoDB Atlas is not working

These are troubleshooting suggestions, not a list of currently reported problems.

MongoDB Atlas will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

MongoDB Atlas is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

Website troubleshooting guide · Sign-in problems · API errors and timeouts

Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.

Recent MongoDB Atlas outage history

Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.

IncidentStarted (UTC)Recorded durationLast collected status
GCP Availability Zone europe-west2-b connectivity issues756 minresolved
Issue impacting Atlas Search availability on certain clusters108 minresolved
MongoDB Charts: Infinite login loop when creating new Charts projects300 minresolved
Trigger processing may be delayed globally313 minresolved
Support Portal Outage385 minresolved
Atlas is experiencing issues with issuing certificates from Lets Encrypt143 minresolved
Impaired Cluster operations in AWS me-central-1 and AWS me-south-1No resolution recordedmonitoring
MongoDB Atlas Log Integration service degraded1 minresolved

Frequently asked questions about MongoDB Atlas

Is MongoDB Atlas down right now?

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-21T23:08:07.000Z.

How many MongoDB Atlas outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-20T23:00:00.000Z to 2026-10-21T23:00:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

Why does MongoDB Atlas show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every MongoDB Atlas feature.

When was MongoDB Atlas status last updated?

The latest status observation was 2026-10-21T23:06:14.000Z. Only matched product components and incidents are shown. The assessment is recent.

Has MongoDB Atlas had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

How do I follow MongoDB Atlas or report a problem?

Use “Watch this service” to save MongoDB Atlas in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.

Related services to MongoDB Atlas

Check a related product separately; its status can differ from MongoDB Atlas.

MongoDB Atlas