Is M-Pesa (mpesa) Down?

Is M-Pesa (mpesa) not working for everyone right now? Get current M-Pesa (mpesa) outages, status, timeouts and issue reports today.

  
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M-Pesa is a mobile phone-based money transfer service, payments and micro-financing service, launched in 2007 by Vodafone Group plc and Safaricom, the largest mobile network operator in Kenya
https://www.vodafone.com/content/index/what/m-pesa.html


M-Pesa outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

M-Pesa website request errors

This graph shows M-Pesa errors and response times for the website over the past day. Website status and slowness is related to downtime for M-Pesa and errors for their site.



More about M-Pesa service

M-Pesa is a mobile phone-based money transfer service, payments and micro-financing service, launched in 2007 by Vodafone Group plc and Safaricom, the largest mobile network operator in Kenya. It has since expanded to Tanzania, Mozambique, DRC, Lesotho, Ghana, Egypt, Afghanistan, South Africa and Ethiopia. Meanwhile, services in India, Romania, and Albania have been terminated amid low market uptake. M-Pesa allows users to deposit, withdraw, transfer money, pay for goods and services, access credit and savings, all with a mobile device. The service allows users to deposit money into an account stored on their cell phones, to send balances using PIN-secured SMS text messages to other users, including sellers of goods and services, and to redeem deposits for regular money. Users are charged a small fee for sending and withdrawing money using the service.

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Social Comments for M-Pesa
@mercywawa on 2022-12-04 02:40:47+00
RT @PitaGriffin3: KCB app is down. Transferred money to my m-pesa via USSD and yet to receive it WTF @KCBGroup


@MarangachNixon on 2022-12-01 09:40:10+00
@HELBpage @IyamaJoel Mpesa app isnt working


@YouthKenyan on 2022-11-28 11:12:11+00
@SafaricomPLC M-PESA app is down!!


@BeiMtaani on 2022-11-02 15:32:09+00
@SafaricomPLC @Safaricom_Care Mpesa Business app is DOWN! Not Working! Do you know this? https://t.co/ogDojCVEuv


@HattJulez on 2022-10-28 12:26:53+00
RT @YourTeaGirl: Stanchart have started nonsense. We can’t just enjoy good things? @StanChartKE 1. M-PESA deposit delayed 2. Deposit is l…


@YourTeaGirl on 2022-10-28 08:13:41+00
Stanchart have started nonsense. We can’t just enjoy good things? @StanChartKE 1. M-PESA deposit delayed 2. Deposit is less the deposited amount and statement updates are late 3. App is down every week and USSD not working https://t.co/on3iIQVED5


@Alicia47559934 on 2022-10-11 16:38:16+00
@KeEquityBank kindly notify your customers that you are having a network error and your app is down.Its quite embarrasing to send our money to our mpesa from your eazzy mobile app only for the transaction to go incomplete.I want my funds reversed.I dont have 24hours to wait .


@joe_kirigia on 2022-09-29 15:35:42+00
One account that would do well within the hussler narrative is ncba loop account. However @NCBABankKenya & @ncbacare don't care about it. Most of the times the electronic app is down. The app charges for mpesa to bank and has never been amended in line with CBK rule @njorogep.


@george523k on 2022-09-19 19:39:48+00
@SafaricomPLC @Safaricom_Care can you kindly change my agent jiandikishe app from the previous number that was registered with and change to the one currently working in the mpesa....Plizz that app isnt working coz the guy is not around


@KoomeGitobu on 2022-08-26 09:06:45+00
Me I just need to know how to access my account. App is down, USSD is down, portal via Mpesa App is down. Ni kama wameona sirikal mpya imeingia wamefunga virago. https://t.co/q4jhxBsd1g


@Inspiredzacch on 2022-07-31 04:34:32+00
Dear @SafaricomPLC, the Mpesa App is down ama vipi?


@antonyn72037864 on 2022-07-08 11:34:34+00
@NCBALoop nowadays your online services are poor each and every time you app is down then I deposited some amount from mpesa to app but not yet credited what's up ?


@PitaGriffin3 on 2022-06-17 12:02:53+00
KCB app is down. Transferred money to my m-pesa via USSD and yet to receive it WTF @KCBGroup


@CavinJuma1 on 2022-06-17 11:50:44+00
@SafaricomPLC This Mpesa App is down and doesn't respond after uninstalling and reinstalling, kindly don't listen take this kind of information seriously.


@murimii_ on 2022-06-15 06:43:18+00
RT @Nyaberih_: Mpesa app is down af.


@abenezeri_alex on 2022-06-15 06:41:20+00
RT @Nyaberih_: Mpesa app is down af.


@_officialvickie on 2022-06-15 06:39:47+00
RT @Nyaberih_: Mpesa app is down af.


@Brayohki on 2022-06-15 06:38:20+00
RT @Nyaberih_: Mpesa app is down af.


@Mghetto__ on 2022-06-15 06:35:09+00
RT @Nyaberih_: Mpesa app is down af.


@rongmkadinali on 2022-06-15 06:33:47+00
RT @Nyaberih_: Mpesa app is down af.


@RootsRocReggae on 2022-06-15 06:33:25+00
RT @Nyaberih_: Mpesa app is down af.


@_kisyagi1 on 2022-06-15 06:32:17+00
RT @Nyaberih_: Mpesa app is down af.


@Nyaberih_ on 2022-06-15 06:31:30+00
Mpesa app is down af.


@MWALIMUJOHN12 on 2022-05-17 07:41:43+00
@AIRTEL_KE From 5.56am to now, I have not accessed the credit of 430/= I bought from MPESA to my airtel line. Your App is down. And you claim to be serious?


@HoseaWainaina on 2022-04-04 12:31:12+00
@Safaricom_Care the Mpesa app is down ama namna gani?


@MainaKimondo1 on 2022-03-08 12:21:43+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@godmannkw on 2022-03-08 10:35:29+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@AnthonyMwikya2 on 2022-03-08 10:29:52+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@254_curtis on 2022-03-08 09:55:42+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@Therealguyx on 2022-03-08 09:52:47+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@Omondi76874266 on 2022-03-08 09:50:11+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@AlfredMwandagha on 2022-03-08 09:48:32+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@gmaghanga92 on 2022-03-08 09:42:11+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@Ndesh79 on 2022-03-08 09:41:42+00
RT @FrankMtetezi: Mpesa app is down just use *334# and thank me later 👌🤣


@FrankMtetezi on 2022-03-08 09:39:41+00
Mpesa app is down just use *334# and thank me later 👌🤣


What should I do if M-Pesa is unavailable?
If M-Pesa is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to M-Pesa is blocked
Access to M-Pesa may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access M-Pesa.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access M-Pesa again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the M-Pesa site again.
Web Browser Plugins
If you are still having trouble accessing M-Pesa, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to M-Pesa