Is Onshape Down?

Is Onshape not working for everyone right now? Get current Onshape outages, status, timeouts and issue reports today.

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Onshape is a computer-aided design software system, delivered over the Internet via a software as a service model

Onshape website request errors

This graph shows Onshape errors and response times for the website over the past day. Website status and slowness is related to downtime for Onshape and errors for their site.

Onshape outage report graph

This chart above shows Onshape error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Onshape is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Onshape service

Onshape is a computer-aided design software system, delivered over the Internet via a software as a service model. It makes extensive use of cloud computing, with compute-intensive processing and rendering performed on Internet-based servers, and users are able to interact with the system via a web browser or the iOS and Android apps. Onshape allows teams to collaborate on a single shared design, the same way multiple writers can work together editing a shared document via cloud services. It is primarily focused on mechanical CAD and is used for product and machinery design across many industries, including consumer electronics, mechanical machinery, medical devices, 3D printing, machine parts, and industrial equipment. Onshape upgrades are released directly to the web interface, and the software does not require maintenance work from the user.

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What should I do if Onshape is unavailable?
If Onshape is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Onshape is blocked
Access to Onshape may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Onshape.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Onshape again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Onshape site again.
Web Browser Plugins
If you are still having trouble accessing Onshape, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Onshape