Is Outsystems down?

Product match: components.

Read the provider’s incident report

1. 2026-10-13T12:01:51.728Z · postmortem

   On October 12th, we identified an issue where some users were unable to sign in to ODC, or to reset their passwords, despite using valid credentials. The issue affected users across multiple regions. The issue was caused by a defect in how email addresses were handled during sign-in, which caused sign-in and password reset attempts to fail for some users whose email address contained uppercase letters. To restore service, we communicated a workaround, which was to use their email address entir

2. 2026-10-13T10:30:37.470Z · resolved

   This incident has been resolved. Sign-in and password resets on ODC are expected to work as normal since we applied the fix. If you continue to experience sign-in issues, please contact OutSystems Support. We apologize for any disruption caused and thank you for your patience.

3. 2026-10-12T19:35:21.941Z · monitoring

   A fix has been applied for the issue affecting sign-in to ODC across multiple regions. Users of affected organisations should now be able to log in to ODC and to their applications using built-in authentication as normal, without needing to enter their email address in lowercase. We are monitoring the platform and confirming recovery with affected users.

4. 2026-10-12T14:32:44.572Z · identified

   We have identified the cause of the issue affecting user sign-in and password resets on ODC, and a fix has been developed and is now being rolled out. Until the fix has reached all affected users, sign-in problems may persist. In the meantime, affected users should continue to sign in (or request a password reset if required) using an email address entirely in lowercase letters. This should completely mitigate the issue for that user. We will provide updates as more information becomes availab

5. 2026-10-12T12:31:22.197Z · investigating

   We are investigating an issue where users are unable to sign in to ODC Portal, ODC Studio and applications in runtime. Users may receive an “Incorrect Username or password” error message when using seemingly valid credentials. This also prevents the successful reset of passwords. This issue is affecting multiple customers. As a workaround, affected users should sign in (or request a password reset if required) using an email address entirely in lowercase letters. This should completely mitigate

Product match: components.

Read the provider’s incident report

1. 2026-10-06T13:48:48.469Z · postmortem

   On October 5th, 2026, we experienced an issue affecting application publishing in ODC in the Asia Pacific, Mumbai region. The issue was first reported at approximately 08:39 UTC. Users experienced intermittent failures when publishing applications from ODC Studio, with an error related to fetching application configurations. Some users also saw related errors when viewing application configurations in ODC Portal. Service was fully restored at approximately 11:22 UTC. The issue was caused by a

2. 2026-10-06T08:37:10.548Z · resolved

   The issue affecting application publishing in ODC in the Asia Pacific, Mumbai region has been resolved. A fix has been applied and publishing from ODC Studio is now working as expected. We apologise for any disruption caused and thank you for your patience.

3. 2026-10-05T11:55:32.442Z · monitoring

   We have identified the cause of the issue affecting application publishing in ODC in the Asia Pacific, Mumbai region. The issue was linked to a fault in a supporting service involved in retrieving application configurations, and corrective action has now been applied. Error rates have returned to normal, and users should now be able to publish applications from ODC Studio. We are closely monitoring the platform and confirming full recovery with affected users, and will provide a further update o

4. 2026-10-05T10:26:12.401Z · investigating

   We are investigating an issue affecting application publishing in ODC in the Asia Pacific, Mumbai region. Users may experience intermittent failures when publishing applications from ODC Studio, with an error related to fetching application configurations. Our team is actively investigating the cause and will provide updates as more information becomes available.

Product match: components.

Read the provider’s incident report

1. 2026-09-30T13:56:42.534Z · postmortem

   Between September 17th and September 30th, 2026, a limited number of ODC Personal Edition users in the Asia Pacific \(Singapore\) region were unable to log in to their Personal Editions and encountered the error message "Login with external provider failed." The issue was caused by a configuration update related to the external login provider that did not apply correctly for the affected Personal Editions, leaving them unable to complete the login process. It was detected through user reports.

2. 2026-09-30T13:40:12.424Z · resolved

   The issue affecting login to Personal Environments in the Asia Pacific (Singapore) region has been resolved. The fix has now been applied to all affected accounts, and users are able to log in again without encountering the "Login with external provider failed" error. We apologise for any disruption caused and thank you for your patience.

3. 2026-09-29T18:23:04.872Z · identified

   We have applied the fix to a first set of affected accounts in the Asia Pacific (Singapore) region and confirmed that users on those accounts are able to log in to their Personal Environments again. The remaining affected accounts have not yet been updated, and users on those accounts will continue to see the "Login with external provider failed" error until the fix is applied. We will provide a further update as more information becomes available.

4. 2026-09-29T11:41:38.879Z · identified

   We have identified the cause of the issue affecting login to Personal Environments in the Asia Pacific (Singapore) region. The problem is related to a configuration issue with the external login provider for affected accounts. Some users may still experience the previously reported "Login with external provider failed" error while the fix is completed across all affected accounts. Our team is actively working to finish the resolution and will provide a further update once more information is ava

5. 2026-09-29T09:00:49.718Z · investigating

   We are investigating an issue impacting ODC Personal Editions in the Asia Pacific (Singapore) region. Users may be unable to log in to their personal environments and may encounter the error message "Login with external provider failed." Our team is actively investigating the issue and will provide further updates as soon as more information becomes available.

Product match: components.

Read the provider’s incident report

1. 2026-10-06T13:46:38.100Z · postmortem

   On September 29th, starting at approximately 8:53 AM UTC, we experienced an issue affecting ODC users across multiple regions. Users were unable to preview data in ODC Studio. Despite early suspicions of impact in runtime, our investigation did not find evidence that running applications were actually affected. The issue was detected through customer reports. Our investigation identified a recent software update related to database authentication as the source of the issue. In certain circumst

2. 2026-09-30T11:32:59.977Z · resolved

   The issue that prevented ODC users across multiple regions from previewing data in ODC Studio, and that may also have caused errors in application runtime, has been resolved. A fix was applied and our team has monitored the platform to confirm full recovery. Data preview is working as expected and all services are operating normally. We apologise for any disruption caused and thank you for your patience.

3. 2026-09-29T16:52:18.723Z · monitoring

   The fix has now been fully applied across all affected regions, and error rates have returned to normal levels. Users should once again be able to preview data in ODC Studio and access their applications as expected. We are continuing to monitor the platform closely and are confirming full recovery with affected users. We will provide a further update once we have confirmed the incident is fully resolved.

4. 2026-09-29T11:36:32.530Z · identified

   We have identified the cause of this issue as a recent database authentication update that failed validation during rollout. The update has been reverted, and a fix is currently being deployed. As the fix is applied across affected regions, users may still experience difficulty previewing application data in ODC Studio or encounter errors when accessing their applications. We will provide an update as soon as more information becomes available.

5. 2026-09-29T10:49:01.927Z · investigating

   We are investigating an issue affecting ODC users across multiple regions. Users are currently unable to preview data in ODC Studio and may also encounter errors in application runtime. The issue is associated with the error message: "FATAL: PAM authentication failed for user "osruntime"". Our engineering team is actively investigating the issue, and we will provide an update as soon as more information is available.

Product match: components.

Read the provider’s incident report

1. 2026-09-16T19:22:47.258Z · postmortem

   On September 16th, between approximately 14:05 and 18:17 UTC, users with environments in the Israel \(Tel Aviv\) region were unable to sign in to the ODC Portal and ODC Studio, and applications hosted in the region were unavailable to their end users. The incident was caused by an infrastructure disruption at our cloud provider that affected database availability in the region. Both our identity services, which handle user sign-in, and the applications hosted in the region rely on this databas

2. 2026-09-16T19:22:28.025Z · resolved

   This incident has been resolved. Our cloud provider has confirmed that the infrastructure disruption in the underlying cloud region is fully resolved, and we have verified that services in the Israel (Tel Aviv) region are operating normally, including sign-in to the ODC Portal and access to applications. We apologise for any disruption caused and thank you for your patience.

3. 2026-09-16T18:51:39.554Z · monitoring

   Our cloud provider has resolved the infrastructure disruption in the underlying cloud region, and our services in the Israel (Tel Aviv) region have recovered. Users should now be able to sign in to the ODC Portal and access their applications. We are monitoring the platform closely to confirm it remains stable and will provide a further update once we have confirmed full resolution.

4. 2026-09-16T16:20:28.949Z · investigating

   The issue has been traced to an infrastructure disruption in the underlying cloud region, which is affecting our services in the Israel (Tel Aviv) region. Users remain unable to sign in to the ODC Portal. We are working closely with our cloud provider, who is actively working to mitigate the disruption. We will provide updates as more information becomes available.

5. 2026-09-16T15:50:30.181Z · investigating

   We are aware of authentication issues affecting users in the Israel (Tel Aviv) region. Users are currently unable to sign in to both the ODC Portal and runtime applications in all Stages. Our team is actively investigating and will provide updates as more information becomes available.

Product match: components.

Read the provider’s incident report

1. 2026-09-16T16:06:49.745Z · postmortem

   On September 11th, 2026, following an update to the shared login for OutSystems Personal Edition and the OutSystems Community website, a number of accounts became unable to log in or reset their password, even with the correct credentials. Only Personal Edition and Community website accounts were affected; other OutSystems ODC tenants were not impacted. The cause was a mismatch, for a subset of accounts, between stored account email information and the identifier used during authentication, wh

2. 2026-09-15T12:56:47.738Z · resolved

   The issue affecting logins with the error "wrong credentials and password resets with "incorrect verification code" on OutSystems Personal Edition and the Community website has been fully resolved. The fix has been confirmed effective for all affected accounts, and password resets are now completing successfully. We apologise for any disruption this may have caused and thank you for your patience.

3. 2026-09-14T22:08:42.581Z · monitoring

   A fix has been applied to all accounts affected by the password reset issue on ODC Personal Edition and the Community website. We are now closely monitoring the platform to confirm that password resets are completing as expected and that all affected accounts have fully recovered. If you continue to experience issues resetting your password, please contact our Global Support team.

4. 2026-09-14T19:51:49.073Z · identified

   The fix for the issue affecting password resets on ODC Personal Edition and the Community website is now being applied to all affected accounts. This process is progressing as expected, though some users may continue to experience issues until it completes over the coming hours. In the meantime, if you receive an "invalid verification code" error when resetting your password despite using the correct code, please contact our Global Support team to have the mitigation applied to your account. W

5. 2026-09-14T13:29:15.693Z · identified

   We have identified the cause of the issue preventing some users from resetting their password on their ODC Personal Editions or the Community website. This issue affects only a subset of emails. If you receive an "invalid verification code" error when resetting your community/ODC PE password despite using the correct verification code, please contact our Global Support for the mitigation to be applied to your account. In the meantime, our teams are actively working on applying a global fix to al

6. 2026-09-14T11:07:42.182Z · investigating

   We are currently investigating an issue where users are unable to reset their passwords. When attempting to use the password reset flow, the process fails with the error message "incorrect verification code", despite entering the correct code. This is currently preventing users from logging in if they require a password reset. Our team is actively investigating the issue to determine the cause and will provide further updates as soon as more information becomes available.

Product match: components.

Read the provider’s incident report

1. 2026-09-11T16:43:32.719Z · resolved

   The migration to the new Community unified login system has been completed. Sign-in and account operations are now available again across the Community, the Support Portal, O11 Personal Environments and the ODC Personal Edition. All services are operating as expected. We apologise for any disruption caused and thank you for your patience.

2. 2026-09-11T15:09:29.967Z · identified

   Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

3. 2026-09-11T13:24:05.000Z · investigating

   Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

4. 2026-09-11T12:47:44.000Z · investigating

   Maintenance work on the new Community unified login system is still underway. Our team is finalizing the transition tasks to ensure a smooth migration across the Community, O11 Personal Environments, and the ODC Personal Edition. Account operations and login access remain temporarily restricted while this work completes. We apologize for the extended downtime and will provide our next update shortly.

5. 2026-09-11T12:47:15.000Z · investigating

   We are updating the OutSystems Community to a single, unified login system between September 8th and September 11th. This change creates one stable identity across the Community, O11 Personal Environments (PE), and ODC Personal Editions, eliminating the need to re-authenticate when navigating between platforms. Between September 8th and 11th, certain account operations—such as updating profile details, merging accounts, or requesting new PEs—will be temporarily restricted. Additionally, login ac

Product match: components.

Read the provider’s incident report

1. 2026-09-14T17:00:56.798Z · postmortem

   Between September 10th and September 11th, 2026, customers experienced an issue affecting the Logs page in ODC Portal, where browsing beyond the first page would still show logs from the first page of results. This issue affected every region and Stage. No log data was lost, the issue only affected the ability to browse beyond the first page of results. This issue was detected through customer reports, and our team reproduced the behaviour internally to confirm its scope. The root cause was id

2. 2026-09-11T11:56:51.863Z · resolved

   Our team has completed the fix and confirmed that the pagination of Logs in ODC Portal is now working as expected. We apologize for any disruption caused and thank you for your patience.

3. 2026-09-11T07:55:55.223Z · identified

   We have identified the cause of the issue and confirmed that it is impacting every region. A fix is being finalized and rolled out. The issue will persist until the fix is fully deployed. As a temporary workaround, we suggest applying stricter filters to limit the amount of logs to a single page as much as possible. We will provide updates as more information becomes available.

4. 2026-09-11T06:23:17.305Z · investigating

   We are aware of an issue affecting the Logs page in ODC Portal Monitor across multiple regions. Users may be unable to view log entries beyond the first page — later pages can show entries that have already been seen. Our team is currently investigating the cause. We will provide updates as more information becomes available.

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T00:14:15.000Z.

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Outsystems feature.

The latest status observation was 2026-10-22T00:01:02.000Z. Only matched product components and incidents are shown. The assessment is recent.

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

Use “Watch this service” to save Outsystems in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.