Is Palo Alto Networks down?

Product match: components.

Read the provider’s incident report

1. 2026-10-21T18:29:20.758Z · resolved

   This incident has been resolved.

2. 2026-04-02T18:05:13.531Z · monitoring

   We are continuing to monitor for any further issues.

3. 2026-03-03T19:06:09.120Z · monitoring

   We are continuing to monitor for any further issues.

4. 2026-03-03T03:10:57.034Z · monitoring

   We are continuing to monitor for any further issues.

5. 2026-03-02T22:49:05.000Z · monitoring

   AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page:

Product match: components.

Read the provider’s incident report

1. 2026-10-21T01:44:23.723Z · resolved

   This incident has been resolved.

2. 2026-10-20T16:06:26.611Z · monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026-10-20T14:17:19.028Z · identified

   We continue to see gradual improvement in the situation and are closely monitoring the status

4. 2026-10-20T11:50:10.506Z · identified

   We are seeing gradual improvements in some areas of the UK region and are continuing to work closely with our cloud vendor to mitigate the issue

5. 2026-10-20T10:30:57.500Z · identified

   The issue originates with our cloud vendor, and we are continuing to work closely with them to mitigate its impact.

6. 2026-10-20T07:52:37.337Z · identified

   We are currently experiencing degraded performance in the UK region. We have identified the root cause and are implementing a fix.

Product match: components.

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1. 2026-10-20T16:15:18.162Z · resolved

   This incident has been resolved.

2. 2026-10-20T16:10:51.313Z · monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026-10-20T16:06:20.127Z · identified

   The issue has been identified and a fix is being implemented.

4. 2026-10-20T15:24:14.568Z · investigating

   As per GCP most of their services are up in europe-west2 region. But we still see some n/w failures. We are following up with GCP.

5. 2026-10-20T13:08:49.368Z · investigating

   GCP is still continuing investigating the issue -https://status.cloud.google.com/regional/europe#status-table

6. 2026-10-20T09:46:51.093Z · investigating

   GCP is still continuing investigating the issue. There is no ETA yet.

7. 2026-10-20T07:37:48.363Z · investigating

   This is due to an outage from GCP.

8. 2026-10-20T06:52:45.948Z · investigating

   WildFire is currently experiencing an issue in UK Cloud. We are actively working on this issue and will provide another update by 9:00 AM UTC with further details. Customer Impact: Delay in sample processing and client disconnection errors Workaround: N/A

Product match: components.

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1. 2026-10-20T12:24:11.937Z · resolved

   This incident has been resolved.

2. 2026-10-20T12:22:15.657Z · monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026-10-20T12:20:45.327Z · identified

   The issue has been identified and a fix is being implemented.

4. 2026-10-20T11:28:13.221Z · investigating

   WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details. Customer Impact: Frequent disconnection and Delay in Sample processing Workaround: N/A

Product match: components.

Read the provider’s incident report

1. 2026-10-15T01:26:36.761Z · resolved

   The issue affecting the URL Filtering Detection Service in AI Runtime Security API has been resolved. URL filtering detection features has worked normally since 01:07 UTC. Customer Impact: From about 00:00 UTC to 01:07 UTC on October 15, 2026, URL content in prompts and responses may not have been categorized or blocked. Scan requests kept processing and returned successful responses, and all other detections worked as normal. Other regions were not affected. We apologize for the inconvenience

2. 2026-10-15T00:51:31.931Z · investigating

   We are currently investigating this issue with URL Filtering Detection Service, that affects detection features offered by AI Runtime Security API. Customer Impact: Scan requests are still being processed and return successful responses, and all other detections work as normal. But URL content in prompts and responses may not be categorized or blocked while this lasts. Other regions are not affected. We'll post another update within 60 minutes, or sooner once service is restored.

Product match: components.

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1. 2026-10-09T20:55:47.041Z · resolved

   Message: This incident has been resolved. Access to the Cloud NGFW for AWS management portal is fully restored. Beginning at approximately 18:05 UTC, a configuration change applied during a routine internal deployment caused the portal's content delivery layer to lose access to its origin, resulting in "Access Denied" errors for users loading the portal. We corrected the access configuration and confirmed the portal is serving normally.

2. 2026-10-09T20:33:01.721Z · investigating

   We are investigating reports of "Access Denied" errors when accessing the Cloud NGFW for AWS management portal. Multiple customers are affected. Firewall traffic processing is not impacted - this issue is limited to portal access. We will provide an update within 30 minutes.

Product match: components.

Read the provider’s incident report

1. 2026-10-08T02:09:15.417Z · resolved

   This incident has been resolved.

2. 2026-10-08T02:04:35.041Z · monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026-10-08T01:58:18.855Z · identified

   We are continuing to work on a fix for this issue.

4. 2026-10-08T01:44:19.929Z · identified

   We are continuing to work on a fix for this issue.

5. 2026-10-08T01:41:37.437Z · identified

   We are continuing to work on a fix for this issue.

6. 2026-10-08T01:31:00.425Z · identified

   Singapore/UK/Israel/Spain Clouds are operational

7. 2026-10-08T01:13:14.878Z · identified

   The issue has been identified and a fix is being implemented.

8. 2026-10-07T23:56:03.489Z · investigating

   WildFire is currently experiencing an issue in UK/Taiwan/South Korea/Switzerland/Spain/Singapore/Saudi Arabia/Qatar/Israel/Indonesia/India/Germany/France/EU Regulated Cloud. We are actively working on this issue and will provide another update by with further details. Customer Impact: Connection/Submission denial. Workaround: N/A

Product match: components.

Read the provider’s incident report

1. 2026-10-07T00:40:21.518Z · resolved

   No issues were observed during the 1-hour observation period. No further updates are expected on this thread.

2. 2026-10-06T23:20:48.871Z · monitoring

   The Customer Support portal availability issue has been resolved. The operations team is monitoring service availability.

3. 2026-10-06T22:17:50.675Z · investigating

   We are observing an intermittent availability issue with multiple customer-facing services. The operations team is investigating the problem.

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T00:17:39.000Z.

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Palo Alto Networks feature.

The latest status observation was 2026-10-22T00:17:16.000Z. Only matched product components and incidents are shown. The assessment is recent.

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

Use “Watch this service” to save Palo Alto Networks in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.