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Is Perplexity AI down?
Check Perplexity AI availability, incident history, downtime reports, and website performance.
https://www.perplexity.ai/ ↗Mapped components are operational in the latest status update; individual experiences can vary.
Estimated down reports for Perplexity AI
Last 24 hoursNot enough activity data is available for this service yet.
Last collection attempt: 2026-10-21 11:27:52 UTC · Update temporarily delayed.
No user-submitted outage reports in the last 24 hours.
Perplexity AI outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Perplexity AI website uptime and response time
Automated access restricted HTTP 403. Last checked 2026-10-21 23:45:09 UTC.
Checked address: https://www.perplexity.ai/
DNS lookup: 2 ms · TCP connection: 2 ms · TLS handshake: 13 ms. Certificate expires 2027-01-11; trusted connection: yes.
Unknown
Successful website checks (24h)
0 successful / 0 measurable checks
Unknown
Median response time
Unknown
95th percentile response time
0 failed checks; 12 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Perplexity AI official status · fetched 2026-10-21 23:59:00 UTC
4 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Website | operational |
| App | operational |
| Computer | operational |
| API | operational |
Official incident timeline
Elevated API errors and timeouts · resolved · 2026-10-09T23:15:40Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.
- · monitoring
Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.
- · monitoring
The issue causing elevated API errors and timeouts has been mitigated.
- · investigating
Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.
We have identified few connectors that are impacting users. · resolved · 2026-09-07T22:52:23Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We have mitigated the issue and are monitoring impacted connectors for recovery.
- · identified
We are continuing to work on a fix for this incident.
Issue with usage based billing · resolved · 2026-09-07T22:52:23Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We implemented a fix and are currently monitoring the result.
- · investigating
Computer is degraded. It is reporting insufficient credits wrongfully
Computer Tasks Degraded · resolved · 2026-09-01T00:06:56Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
Rollback completed and we are monitoring the health of Computer tasks.
- · identified
We have identified the root cause and rolled back.
- · investigating
We have identified some degradation in Computer tasks and investigating the root cause.
Computer Sandbox Errors · resolved · 2026-08-24T23:39:53Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · investigating
We are currently investigating this incident.
Investigating API issue · resolved · 2026-08-24T23:39:52Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We identified the problematic deploy and rolled back the service.
- · investigating
We are currently investigating this incident.
Computer Sandbox Issue · resolved · 2026-08-24T23:39:50Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We have mitigated the issue and are repairing impacted instances.
- · identified
We are continuing to work on a fix for this incident.
- · investigating
We are currently investigating this incident.
Computer sandbox issues · resolved · 2026-08-24T23:39:49Z
Product match: unmapped.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We have identified the problem and have rolled back the impacted services.
- · investigating
We are currently investigating this incident.
Recovery tracker
No recent recovery can be established from available evidence.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: unknown. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Query “is perplexity ai” · observed 2026-10-21 23:55:28 UTC · 0 newly observed problem phrases.
Query “perplexity ai” · observed 2026-10-21 23:55:28 UTC · 0 newly observed problem phrases.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Perplexity AI.
No active incidents recorded.
- Elevated Error Rate for Durable Objects in Lisbon · investigating
- Incorrect geo location for some Cloudflare WARP users · identified
About Perplexity AI status on Iszdown
Check Perplexity AI availability, incident history, downtime reports, and website performance.
This page combines the available Perplexity AI report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
4 product-matched official components are listed above. Latest public website measurement: 2026-10-21T23:45:09.000Z.
Visit the official Perplexity AI website · Official provider status · How it works
What to check when Perplexity AI is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Perplexity AI will not open
Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.
Perplexity AI is slow or only one feature fails
Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.
Website troubleshooting guide · Sign-in problems · API errors and timeouts
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Perplexity AI outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Elevated API errors and timeouts | 37 min | resolved | |
| We have identified few connectors that are impacting users. | 139 min | resolved | |
| Issue with usage based billing | 40 min | resolved | |
| Computer Sandbox Errors | 57 min | resolved | |
| Investigating API issue | 64 min | resolved | |
| Computer Sandbox Issue | 213 min | resolved | |
| Computer sandbox issues | 26 min | resolved | |
| Computer Sandbox Issue | 101 min | resolved |
Frequently asked questions about Perplexity AI
Is Perplexity AI down right now?
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-22T00:14:42.000Z.
How many Perplexity AI outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Perplexity AI show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Perplexity AI feature.
When was Perplexity AI status last updated?
The latest status observation was 2026-10-21T23:59:00.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Perplexity AI had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Perplexity AI or report a problem?
Use “Watch this service” to save Perplexity AI in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Perplexity AI
Check a related product separately; its status can differ from Perplexity AI.