Is Plusnet Down?

Is Plusnet not working for everyone right now? Get current Plusnet outages, status, timeouts and issue reports today.

  
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Plusnet plc is a British quad play internet service provider; providing broadband, landline, IPTV and Mobile services
https://www.plus.net


Plusnet website request errors

This graph shows Plusnet errors and response times for the website over the past day. Website status and slowness is related to downtime for Plusnet and errors for their site.

Plusnet outage report graph

This chart above shows Plusnet error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Plusnet is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Plusnet service

Plusnet plc is a British quad play internet service provider; providing broadband, landline, IPTV and Mobile services. The company was founded in 1997 in Sheffield, England, and became a public limited company in July 2004 when it was floated on the Alternative Investment Market. On 30 January 2007, Plusnet was acquired by BT Group, but it continues to operate as a separate business. By December 2013, it had over 750,000 customers across the UK. Plusnet also operates a number of additional businesses: Metronet and John Lewis Broadband in partnership with John Lewis. In 2018, Plusnet was brought into BT Group's BT Consumer division, the CEO of which is Marc Allera. In November 2019, Andy Baker stepped down as CEO of Plusnet and in 2020 Plusnet corporate staff were transferred to BT contracts.

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What should I do if Plusnet is unavailable?
If Plusnet is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Plusnet is blocked
Access to Plusnet may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Plusnet.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Plusnet again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Plusnet site again.
Web Browser Plugins
If you are still having trouble accessing Plusnet, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Plusnet