Is Safaricom (safari) Down?

Is Safaricom (safari) not working for everyone right now? Get current Safaricom (safari) outages, status, timeouts and issue reports today.

  
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Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya
https://www.safaricom.co.ke/


Safaricom website request errors

This graph shows Safaricom errors and response times for the website over the past day. Website status and slowness is related to downtime for Safaricom and errors for their site.

Safaricom outage report graph

This chart above shows Safaricom error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Safaricom is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Safaricom service

Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service. Safaricom controls approximately 64.5% percent of the Kenyan market as at 2020 with a subscriber base estimated at approximately 35.6 million. In terms of voice market and SMS market share Safaricom controls 69.2% and 92.2% respectively. Safaricom was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group PLC of the United Kingdom acquired a 40% stake and management responsibility for the company.

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What should I do if Safaricom is unavailable?
If Safaricom is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Safaricom is blocked
Access to Safaricom may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Safaricom.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Safaricom again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Safaricom site again.
Web Browser Plugins
If you are still having trouble accessing Safaricom, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Safaricom