Is Safaricom (safari) Down?

Is Safaricom (safari) not working for everyone right now? Get current Safaricom (safari) outages, status, timeouts and issue reports today.

  
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Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya
https://www.safaricom.co.ke/


Safaricom outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Safaricom website request errors

This graph shows Safaricom errors and response times for the website over the past day. Website status and slowness is related to downtime for Safaricom and errors for their site.



More about Safaricom service

Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service. Safaricom controls approximately 64.5% percent of the Kenyan market as at 2020 with a subscriber base estimated at approximately 35.6 million. In terms of voice market and SMS market share Safaricom controls 69.2% and 92.2% respectively. Safaricom was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group PLC of the United Kingdom acquired a 40% stake and management responsibility for the company.

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Social Comments for Safaricom
@RosaliahNduku on 2022-12-05 18:37:03+00
@SafaricomPLC Wats up with jiadikishe app .. isnt working


@LozzaEH91 on 2022-12-02 13:50:26+00
@Rachel_K_Music @LissaDeryn @ArgosHelpers Having same issue I’ve tried chrome, safari and edge. @ArgosHelpers your website is down.


@YouthKenyan on 2022-11-28 11:12:11+00
@SafaricomPLC M-PESA app is down!!


@meganlyfit on 2022-11-26 14:13:43+00
@BogsFootwear I think your website is down. I’ve tried on safari & Firefox. Says specified URL cannot be found.


@blakestoast on 2022-11-15 14:58:00+00
@holymotomami @taylornation13 USE THE BROWSER MY APP ISNT WORKING FOR ME BUT SAFARI IS


@cwilburmeow on 2022-11-11 18:27:08+00
my safari literally isnt loading


@holidaysathira on 2022-11-05 13:39:31+00
@Bandipur_TR sir, the jeep safari booking website is down. please advise.


@MissHannahMelia on 2022-11-04 12:13:47+00
@British_Airways @ahmad_northern Hi, I also cannot get onto your website via chrome, edge or safari. I think your website is down


@BeiMtaani on 2022-11-02 15:32:09+00
@SafaricomPLC @Safaricom_Care Mpesa Business app is DOWN! Not Working! Do you know this? https://t.co/ogDojCVEuv


@TitlyGhosh9 on 2022-10-10 05:41:04+00
I've been trying to reserve Rooms + Safari in Bandipur Tiger Reserve : 23-24Oct2022. Unfortunately the website is down since 3 days. None of the Range Forest Officers & Enquiry Persons responding to my innumerable calls. @Bandipur_TR @tourismgoi Please help.


@haringfs on 2022-10-04 13:42:38+00
my safari isnt LOADING even though i highly doubt international sites will be restocked I DONT WANT TO WASTE MY CHANCES


@jax_childe on 2022-10-03 05:27:26+00
@Wynter_Baby98 Nu carnival!! Altho the iOS app is down rn u need a vpn to play on safari 😭


@hollosy_mate on 2022-09-26 08:40:35+00
@YTBoxRec @Deji Website is down in safari https://t.co/od9IRvou78


@Just_A_Driver24 on 2022-09-22 13:28:28+00
@JustXavierB Got it R600 cheaper here...also Safari Outdoors website is down 🤦🏻‍♂️🤷🏻‍♂️ https://t.co/UVj3TvAVPb


@thegadgetshub on 2022-09-21 09:53:05+00
@Gazegizmo What does it have to do with Safari or iPad? Maybe there's a glitch or the website is down.


@george523k on 2022-09-19 19:39:48+00
@SafaricomPLC @Safaricom_Care can you kindly change my agent jiandikishe app from the previous number that was registered with and change to the one currently working in the mpesa....Plizz that app isnt working coz the guy is not around


@MarkyJns on 2022-09-15 17:05:44+00
@Tesco your groceries website is down for safari users on iPad, it’s saying update to chrome or edge (lol no thanks) this is following the 15.7 iPad OS update, don’t know if that’s linked to your websites issues?


@lidgates on 2022-09-08 08:00:49+00
@ShopifySupport Our website is down. Keep getting 'can't find the server' error message. Tested on Safari and Chrome.


@domimutai on 2022-08-30 05:44:33+00
Dear @Safaricom_Care. Did you kill your Cloud hosting services help line 0722 00 2222? Been trying to get through since yesterday. My website is down, I paid for domain name and hosting renewal last week and you have not brought it back up. What's wrong?


@ksandler1 on 2022-08-26 20:20:52+00
@AnthemBCBS Your website is down. I tried Chrome and Safari, no luck.


@Naughty_Well on 2022-08-03 07:14:42+00
@lilycos6 @7rings69 So.. I tried on my other phone on safari, on opera browser, Microsoft edge on my computer and it says that the website is down 😖😖 I've been looking for this for so long, I really wanna see it🥺


@Inspiredzacch on 2022-07-31 04:34:32+00
Dear @SafaricomPLC, the Mpesa App is down ama vipi?


@VictorMwambacha on 2022-07-21 21:59:47+00
@Safaricom_Care Isn’t it simpler to accept the app is down? Before I wrote to you guys I had restarted my phone like 10 times.. whaaa


@Andreaapy98 on 2022-07-19 07:15:02+00
@VOXI_UK your website is down. I already tried safari and chrome, and clear the internet history, but it is not working.


@amrennz on 2022-07-09 06:00:23+00
@alcrems i just tried to look up australian slang to insult you with but my safari isnt loading this is ur fault 🖕


@RabiaKRizvi on 2022-07-06 16:55:51+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@jomecheng on 2022-07-02 17:43:16+00
@AskPayPal your website is down in the Philippines Error - 403 Forbidden Both on Chrome and Safari - browser cleared Same error


@basic_sosa on 2022-07-01 16:01:04+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@Rori_Ramorena on 2022-07-01 15:27:40+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@Mrs_Twit_And_Co on 2022-07-01 12:27:52+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@Bobchibi93 on 2022-07-01 12:20:36+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@SlindokuhleY on 2022-07-01 12:15:33+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@Annx4 on 2022-07-01 12:12:47+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@PhumeCarol on 2022-07-01 12:09:46+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@savaskiiaa on 2022-07-01 11:58:25+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@TandileSN on 2022-07-01 11:47:01+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@thegoodgirlgene on 2022-07-01 11:45:31+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@ThapeloMatli3 on 2022-07-01 11:35:13+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@audreydowera2 on 2022-07-01 11:12:40+00
RT @shady_myles: Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@shady_myles on 2022-07-01 11:04:54+00
Load shedding Fnb app is down Google/Safari down, It’s just a Mess in South Africa


@pgfitnessorg on 2022-06-25 12:51:10+00
@bonitaonsafari your website is down!


@CavinJuma1 on 2022-06-17 11:50:44+00
@SafaricomPLC This Mpesa App is down and doesn't respond after uninstalling and reinstalling, kindly don't listen take this kind of information seriously.


@ThatNatPike on 2022-06-15 17:07:25+00
@Lowes I think your website is down. Your site doesn't load on Chrome, Edge, Safari or in your app.


@lavzglitters3 on 2022-06-15 06:58:45+00
@Bandipur_TR Hi Team, Safari booking website is down and we aren’t able to do the bookings. Any help ?


@Dan_Muoki on 2022-06-03 06:50:16+00
@_Safaricom___Ke Hi, our website https://t.co/21HjyqNzQG is down. Please assist. My number is 0713153333. Kindly call me so we resolve this


@Dan_Muoki on 2022-06-03 06:48:14+00
@SafaricomPLC please check dm. Our website is down. Details are in dm


@Carfield76 on 2022-05-30 21:36:42+00
@AirCanada website truly sucks... I can't even view any of bookings now. I tried Chrome/Safari/Firefox and this same error message "We are temporarily unable to process your request. Please try again later. (err-7)" keeps on showing up! Can you tell us if your website is down?


@http_Jess63 on 2022-05-26 18:21:42+00
@Simmyg2009 @instagram Same here!! Try safari, that’s how I’m messaging people letting them know my app is down in case I don’t reply


@andski on 2022-05-24 18:34:31+00
@WarbyParker @WarbyParkerHelp Your website is down on multiple browsers - Chrome, Safari. Says "no healthy upstream" https://t.co/gTta6By9Pg


@joysum1 on 2022-05-20 09:41:52+00
@SafaricomPLC Mysafaricom app isnt working despite uninstalling and reinstalling. Says it cant retrieve my phone number.


@Rkaps111 on 2022-05-16 02:24:03+00
@Delta your website is down. Try to search for flights and it doesn’t work - both in safari and chrome.


@100k_Trees on 2022-04-21 23:20:12+00
@MagicEden ME website is down on iOS but possibly die to the way safari browsers caches everything and does not clear. Renaming style sheets and js files often helps to push through website updates with iOS browsers 👍


@kinjeketile on 2022-04-14 14:00:31+00
RT @Watimz: Just realized that. The safcom app isnt working anymore. @Safaricom_Care let me pay my bill at @Mwendas_Pub for tonight then sw…


@Watimz on 2022-04-14 13:41:25+00
Just realized that. The safcom app isnt working anymore. @Safaricom_Care let me pay my bill at @Mwendas_Pub for tonight then switch off the line. https://t.co/0gT27aENPm


@HoseaWainaina on 2022-04-04 12:31:12+00
@Safaricom_Care the Mpesa app is down ama namna gani?


@Rakuten on 2022-03-22 15:53:39+00
@girlgetsgrace Yes, our mobile app is down for some users. We are working on a resolution. In the mean time, please visit https://t.co/ie74bZD9kT using a desktop browser (Chrome, Safari etc.) to place your order. Please let us know if there is anything else we can help with.


@BRGluck on 2022-03-17 12:14:49+00
@Starbucks it appears that the Starbucks Prize & Delight website is down. Safari is saying that the address is invalid this morning and Norton is reporting it as an Unsafe Site. Worked fine yesterday.


@ABardNamedSean on 2022-03-13 15:52:14+00
@cheneyagency Hi, I’m not really sure where to contact you about this, but just wanted to give you a heads up — your contact info on your website is down! Here’s a screenshot from the mobile website, but it’s like this on desktop as well (I tested using Safari and Chrome). https://t.co/4KPzX1Ck0c


@stlplace on 2022-03-11 13:14:07+00
It seems #StLouisCountyMO gov website is down? https://t.co/gDxOuq2hxX Got #Cloudflare 502 error (Bad gateway) when I am trying to get it from both Chrome and Safari. Not sure if this is related to any recent events / news. #websecurity https://t.co/WtAjJqj1Or


@KariukiR on 2022-03-09 10:11:14+00
@SafaricomPLC @Safaricom_Care my website is down. According to ICANN ERRP domain is expired, yet I renewed with you back in December, I called twice to your customer care before it expired who assured me it would be renewed in time. This is very unfair. Please help urgently


@KerithRae on 2022-03-06 21:40:54+00
@MBonvoyAssist your website is down. Can’t access on safari or google chrome


@Meh_Nannapaneni on 2022-03-05 06:47:26+00
@CollinStreet Your website is down. Can’t open the link on google chrome and safari. Please advise thanks


@madeindabae on 2022-03-02 23:16:18+00
DOWNLOAD THE APP also think the website is down on Safari worked fine on my chrome book


@s10PBB on 2022-01-25 14:26:36+00
I think its because of multiple personalities trying to win the Bronze Badge. Alternatively, you can visit the desktop website using Safari, Chrome or a laptop/desktop KUMU APP IS DOWN @kumuPH Alyssa: https://t.co/RWyjhHsxxk


@ellyrosh on 2022-01-17 13:16:30+00
@SafaricomPLC @Safaricom_Care self-care website is down


What should I do if Safaricom is unavailable?
If Safaricom is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Safaricom is blocked
Access to Safaricom may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Safaricom.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Safaricom again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Safaricom site again.
Web Browser Plugins
If you are still having trouble accessing Safaricom, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Safaricom