Is Samsung Down?

Is Samsung not working for everyone right now? Get current Samsung outages, status, timeouts and issue reports today.

  
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The Samsung Group is a South Korean multinational manufacturing conglomerate headquartered in Samsung Town, Seoul, South Korea
https://samsung.com


Samsung outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Samsung website request errors

This graph shows Samsung errors and response times for the website over the past day. Website status and slowness is related to downtime for Samsung and errors for their site.



More about Samsung service

The Samsung Group is a South Korean multinational manufacturing conglomerate headquartered in Samsung Town, Seoul, South Korea. It comprises numerous affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol. As of 2020, Samsung has the 8th highest global brand value. Samsung was founded by Lee Byung-chul in 1938 as a trading company. Over the next three decades, the group diversified into areas including food processing, textiles, insurance, securities, and retail. Samsung entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s; these areas would drive its subsequent growth. Following Lee's death in 1987, Samsung was separated into five business groups – Samsung Group, Shinsegae Group, CJ Group and Hansol Group, and Joongang Group. Notable Samsung industrial affiliates include Samsung Electronics, Samsung Heavy Industries, and Samsung Engineering and Samsung C&T Corporation.

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Social Comments for Samsung
@SimonRi71256923 on 2022-12-01 19:39:50+00
@ITVXhelp Hi, Itvx app on my samsung tv isnt loading.. just a green/blue scrren. Its been like this since yesterday. #worldcupruined


@AmroMadi on 2022-11-25 14:31:49+00
@tod_tv My samsung TV says website is down


@iamitoshmishra on 2022-11-16 15:26:22+00
@NetflixIndia Half the time your app is down on Samsung TV.


@wowsevenohseven on 2022-10-27 20:43:45+00
@SamsungMobile my phone isnt loading. why r u playing with my emotions like this?? what did i do to you?? this is like personal. is it because im a four eyes?? is that it??


@BigWoopha on 2022-10-25 09:49:23+00
@237gossipmail Bro...wtf what's app was down every where not an android phones. And before you start saying it's cuz I'm using an android, friendly reminder that I'm using a samsung zfold 4 which came out August 2022.... so stop the false narrative..what's app is down everywhere on all devices


@Akshay5bn on 2022-10-21 19:13:27+00
@SamsungIndia Issue regarding the event in galaxy store . I played the event won the voucher ,while in the terms and condition it is stated that can be used in online orders too for cafe coffee day,but the online order website is down since many days what's the resolution? https://t.co/LqgH2MQOyk


@Saxassoon on 2022-10-21 08:28:19+00
@PeugeotUK I’ve recently changed from an iPhone to a Samsung Android and my car won’t give me the option for Android Auto. It’s a 2017 208 and always worked fine with CarPlay. MyPeugeot App won’t accept the validation link it sends me either…? Says the website is down.


@dojaowl on 2022-10-06 09:29:12+00
@Spotify @SamsungMobile okay you saying that its slaps but did you even notice that your app isnt working?


@Gamer_Cave_1 on 2022-09-06 22:15:54+00
@SamsungUK hi I have a watch coming tommorow and have before 10:30am delivery, what's the earliest time for that, there's nothing on the faq and your website is down so I can't even ask via the chat there


@OCM861 on 2022-09-01 14:51:09+00
@SamsungCanada I'm trying to buy a cellphone, but your website is down or what?????


@CecilieRymer on 2022-08-19 07:28:39+00
@discord Hey! Suddenly after an update my Samsung galaxy ultra 22 shuts off the camera for my friend when i close the app or lock my phone is there any way to uninstall the update, or get it back so the camera stays on even if the phone is unlocked or the app is down?


@Nick_Model143 on 2022-08-11 06:27:14+00
@SamsungMobile @BTS_twt @SamsungMobile your website is down I've been trying all day to pre-order this phone. Come on.....


@C1Lc1rJZrJr0Jui on 2022-08-11 05:14:03+00
RT @Chio21BTS: @SamsungMobile @BTS_twt @SamsungMobile your website is down I've been trying all day to pre-order this phone. Come on.....


@Chio21BTS on 2022-08-11 03:40:57+00
@SamsungMobile @BTS_twt @SamsungMobile your website is down I've been trying all day to pre-order this phone. Come on.....


@JasonL1202 on 2022-08-10 20:12:16+00
@SamsungMobileUS Your pre-order website is down. I pick the Fold 4 and click "Continue" the site goes mostly blank with very large icons that I don't know what they are. It's supposed to be showing me accessories to buy with my $200 credit. Samsung is a large company. How is this


@mmontuori on 2022-08-10 14:49:32+00
@engadget And..........@SamsungMobileUS the Samsung website is down so you cant pre-order anything


@MrJoshuaPack on 2022-08-10 14:40:02+00
Samsung's website is down for me https://t.co/CBE3dSaMb7


@MiqueDeGuy on 2022-08-10 14:05:49+00
RT @RealDjRoberto: #SamsungUnpacked your website is down. How do you expect pre-orders to happen.


@RealDjRoberto on 2022-08-10 14:03:18+00
#SamsungUnpacked your website is down. How do you expect pre-orders to happen.


@Jkookie9793 on 2022-08-10 14:02:18+00
@SamsungMobileUS The page and app is down


@puadibetso on 2022-08-05 11:19:22+00
@willy_wamka 😭😭I won't say iyaSwipea, the app is down Ke ira Samsung Pay😌 women in tech


@TechwithChris on 2022-08-04 23:30:02+00
Is it me or everyone is reserving the new foldable and the samsung app is down https://t.co/BCJ8ZBAKHW


@SoulaimaneAMRI on 2022-07-13 12:34:48+00
It's been a week since my @instagram's App is down. All i'm getting is a "blank screen" and it seems many #android users are facing the same issue without any feedback from #instagram about this. @mosseri time to definitely switch to #TikTok ? #Insta @tiktok_us #samsung


@Koenigbehemoth on 2022-07-10 15:11:43+00
@apkpure @apkpure your app isnt working on my Samsung galaxy s22 ultra anymore even clearcing cache or reinstalling wont work its just simply crashed before loading


@sp3llczecher on 2022-06-12 23:39:26+00
@hulu_support @hulu Your app is down on my Samsung TV. None of the titles are able to stream, but the Home page does appear. Just FYI (from Chicago metro area) #Hulu #HuluDown


@krislovestennis on 2022-05-09 00:38:30+00
@paramountplus App is down… this is what I get when I try to watch anything on this app!! Uuuug I have reinstalled..so frustrated! I can watch in my iPad but not on my Samsung TV 🤬 https://t.co/fwELHtIEhR


@JMcKnighty on 2022-05-06 00:48:21+00
@SamsungUK Hello, the Samsung Wearables app is down - after a quick twitter search I can see I'm not the only one, after this new app update? I've uninstalled and reinstalled the app several times, restarted phone/watch, factory reset watch etc, no luck. When will it be fixed?


@non_league_nige on 2022-04-17 21:34:22+00
@primevideouk app is down on @SamsungTV 😭😭😪


@iPrasenjit_M on 2022-03-15 11:46:12+00
Dear @Flipkart your App is down i believe. Please get it sorted immediately All @Xiaomi @SamsungMobile @realmeIndia @Apple mobilee are showing as Unavailable Cant buy any mobile phone 😷


@golbmchallenge on 2022-03-10 01:01:49+00
@GlobalTV Why do you offer a paid service if it NEVER WORKS?????? Your Samsung TV app is down AGAIN. Your website live stream is down AGAIN. It has been literally YEARS! HOW is this still happening?


@Mattiaaa on 2022-03-08 20:01:57+00
@hayuhelps I think the Samsung tv app is down? I was watching a programme and it kicked me off saying the JTW token was missing in the header and now I can’t pair my TV with my account now.


@pgonzalezsanch on 2022-03-06 19:04:15+00
@HBOMaxHelp In Spain, and its a shame. Everyday the app is down in samsungtv. Im not going to pay anymore for this


@Tsali on 2022-03-06 14:05:22+00
So uh.. anyone else notice the #Samsung website is down? https://t.co/XL5s3HqeGE


@cindyet on 2022-02-23 13:56:20+00
RT @Catarinacorte12: @SamsungMobile Cool except we can’t purchase website is down says “unable to process request at this time”. Been tryin…


@hammerheadny on 2022-02-22 00:35:20+00
@dplushelp App not working on Samsung Smart TV or Amazon fire stick. Reset and reinstalled app. Cleared device caches. Reset network. All other apps like Paramount Plus are working fine. Shouldn't you let your customers know when your app is down? 🤔🎱🙏 https://t.co/pkgyaRwaIE https://t.co/3DEn19WYgi


@hammerheadny on 2022-02-22 00:13:43+00
@discoveryplus App not working on Samsung Smart TV or Amazon fire stick. Reset and reinstalled app. Cleared device caches. Reset network. All other apps like Paramount Plus are working fine. Shouldn't you let your customers know when your app is down? 🤔🎱🙏 https://t.co/pkgyaRwaIE


@popstarbf on 2022-02-16 13:54:14+00
@TEENIDOLDlET tried to look at on my samsung fridge and it still isnt loading


@DeWakkis on 2022-02-10 12:07:09+00
@SamsungUK anyone available for assistance? The live chat on the website is down


@shlokgupta on 2022-02-10 01:16:06+00
@SamsungMobile @SamsungMobileUS I want to pre-order s22 ultra. Plz help. Have been getting this since morning. #SamsungUnpacked #GalaxyS22Ultra Why the website is down? https://t.co/5LHkqsyy5R


@RaiderFaithful5 on 2022-02-10 00:43:08+00
@SamsungSupport @Ryan_Salinger Lol if you call the support they just tell you the website is down try again in an hour. Same thing with chat support, and by tomorrow or whenever it's fixed it's going to end up being sold out


@missnikkibabexo on 2022-02-10 00:42:04+00
@SamsungMobileUS The website is down. This is ridiculous. It was down before it even started. This is suppose to be a multi billion dollar company and they can't even run a website correctly!!! Smdh. It's all over the internet how the website is busted. How long does it take to fix the shit?


@srinidhi_ur on 2022-02-10 00:15:30+00
@SamsungMobile Rules have been broken... You mean your order website is down since morning? https://t.co/W3a4FvjmOb


@dkstatus on 2022-02-09 22:42:12+00
@LiL_MiSS_SASHA @TMobileHelp Same. I'm wanting to trade my note 20 ultra but of course the Samsung website is down. 😒


@cynthierss on 2022-02-09 22:10:22+00
The Samsung website is down @SamsungMobile 😭😭😭


@Nogamenolife143 on 2022-02-09 21:30:39+00
@SuperSaf Website is down and you can't do shit. What a blunder on @SamsungMobileUS


@banniTejam on 2022-02-09 20:54:26+00
@SamsungSupport website is down, not able to place the order for s22 U dissatisfied and disappointing


@banniTejam on 2022-02-09 20:52:13+00
@SamsungMobile @BTS_twt website is down, not able to place the order


@banniTejam on 2022-02-09 20:52:07+00
@SamsungMobile @BTS_twt website is down, not able to place the order


@banniTejam on 2022-02-09 20:52:01+00
@SamsungMobile @BTS_twt website is down, not able to place the order


@th3thrilld3m0n on 2022-02-09 20:28:31+00
@SamsungUS My order overcharged me and didn't let me pick a watch band. Now I'm trying to make a new order and cancel the old one since your support @SamsungSupport refuses to adjust my order, but the website is down.


@chinonsho on 2022-02-09 20:11:49+00
Trying to preorder the phone now and samsungs website isnt loading the checkout page 😔


@TechnicallyTee on 2022-02-09 20:00:52+00
Hey, since the Samsung website is down, just order from Best Buy. You also get a gift card when you do so and a free memory upgrade just like the Samsung site. https://t.co/78qHIOWe2W


@looneylanie on 2022-02-09 19:36:49+00
@TMobileHelp Samsung's website is down. If you can honor the same offer, I'm ready to order the Galaxy s22 Ultra through you instead.


@RaiderFaithful5 on 2022-02-09 19:29:26+00
Tough day to have your website go down @SamsungSupport tried pre-ordering my new phone and it's not loading the checkout screens. Called the number given and they said the whole website is down... hope this doesn't cause me to lose the deal I was getting.


@DavidSa18983569 on 2022-02-09 19:29:06+00
@SamsungMobile Your website is down 😞


@maestroalvarez on 2022-02-09 19:12:47+00
@SamsungSupport @HaoHa_o They won't help him. They'll tell him that the website is down. I just got off with chat support. Not fun, Samsung.


@maestroalvarez on 2022-02-09 19:09:26+00
@HaoHa_o @SamsungSupport It will not help. Their website is down. Should I just wait for the iPhone 14 Pro Max? I've heard it's going to be the best iPhone ever. I like both, I was hoping to patronize Samsung for my ”Note" 22


@googlethiscat on 2022-02-09 19:01:48+00
Samsungs preorder website is down lol that’s great


@TigerZindaHay on 2022-02-09 18:34:48+00
@SamsungUK website is down. Very poor and dysfunctional brand @SamsungUK https://t.co/z9w9vUvmtx


@qwerq33 on 2022-02-09 18:01:26+00
@lilzardloser I'm rethinking the trade in plus the Samsung website is down lol so


@ArranCloud on 2022-02-09 17:02:49+00
@SamsungMobile I CAN'T BUY ANYTHING BECAUSE YOUR WEBSITE IS DOWN. 🙃


@ArranCloud on 2022-02-09 16:55:00+00
@SamsungMobile Your website is down. Can't buy anything.


@Catarinacorte12 on 2022-02-09 16:53:22+00
@SamsungMobile Cool except we can’t purchase website is down says “unable to process request at this time”. Been trying since 7 a.m.


What should I do if Samsung is unavailable?
If Samsung is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Samsung is blocked
Access to Samsung may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Samsung.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Samsung again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Samsung site again.
Web Browser Plugins
If you are still having trouble accessing Samsung, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Samsung