Is Shopify Down?

Is Shopify not working for everyone right now? Get current Shopify outages, status, timeouts and issue reports today.

hold for ad

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario

Shopify website request errors

This graph shows Shopify errors and response times for the website over the past day. Website status and slowness is related to downtime for Shopify and errors for their site.

Shopify outage report graph

This chart above shows Shopify error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Shopify is marked as "down" when the number of reported errors is significantly higher than the average errors.

More about Shopify service

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. The Shopify platform offers online retailers a suite of services including payments, marketing, shipping and customer engagement tools. The company reported that it had more than 1,700,000 businesses in approximately 175 countries using its platform as of May 2021. According to Builtwith, 1.58 million websites run on the Shopify platform as of 2021. The total gross merchandise volume exceeded US$61 billion for calendar 2019. As of 2021, Shopify is the largest publicly traded Canadian company by market capitalization. Total revenue for the full year of 2020 was US$2.929 billion.

Log a complaint with Shopify
On Shopify Twitter
On Shopify Facebook

Similar services to Shopify

Social Comments for Shopify
What should I do if Shopify is unavailable?
If Shopify is UP but you can't load the page, here are some helpful troubleshooting steps:
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Shopify is blocked
Access to Shopify may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Shopify.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Shopify again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Shopify site again.
Web Browser Plugins
If you are still having trouble accessing Shopify, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Shopify