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Service status & outage reports

Is Shopify down?

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https://www.shopify.com/ ↗
Provider reports operational

Mapped components are operational in the latest status update; individual experiences can vary.

0 recorded outage reports · rolling 24 hours

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Service disruption activity for Shopify

Last 24 hours
0501002026-10-28T10:00:00.000Z: 0.02026-10-28T10:40:00.000Z: 0.02026-10-28T11:00:00.000Z: 0.02026-10-28T11:40:00.000Z: 0.02026-10-28T12:00:00.000Z: 0.02026-10-28T12:50:00.000Z: 0.02026-10-28T13:00:00.000Z: 0.02026-10-28T14:00:00.000Z: 0.02026-10-28T15:00:00.000Z: 0.02026-10-28T16:00:00.000Z: 0.02026-10-28T16:10:00.000Z: 0.02026-10-28T17:00:00.000Z: 0.02026-10-28T17:10:00.000Z: 0.02026-10-28T18:00:00.000Z: 0.02026-10-28T18:20:00.000Z: 0.02026-10-28T19:00:00.000Z: 0.02026-10-28T19:30:00.000Z: 0.02026-10-28T20:00:00.000Z: 0.02026-10-28T20:30:00.000Z: 0.02026-10-28T21:00:00.000Z: 0.02026-10-28T21:40:00.000Z: 0.02026-10-28T22:00:00.000Z: 0.02026-10-28T22:50:00.000Z: 0.02026-10-28T23:00:00.000Z: 0.02026-10-28T23:50:00.000Z: 0.02026-10-29T00:00:00.000Z: 0.02026-10-29T01:00:00.000Z: 0.02026-10-29T02:00:00.000Z: 0.02026-10-29T03:00:00.000Z: 0.02026-10-29T03:10:00.000Z: 0.02026-10-29T04:00:00.000Z: 0.02026-10-29T04:20:00.000Z: 0.02026-10-29T05:00:00.000Z: 0.02026-10-29T05:20:00.000Z: 0.02026-10-29T06:00:00.000Z: 0.02026-10-29T06:30:00.000Z: 0.02026-10-29T07:00:00.000Z: 0.02026-10-29T07:40:00.000Z: 0.02026-10-29T08:00:00.000Z: 0.02026-10-29T08:10:00.000Z: 80.02026-10-29T08:20:00.000Z: 80.02026-10-29T08:30:00.000Z: 80.02026-10-29T08:40:00.000Z: 80.02026-10-29T08:50:00.000Z: 80.02026-10-29T09:00:00.000Z: 80.02026-10-29T09:40:00.000Z: 0.024h ago18h ago12h ago6h agoNow
Disruption activity index (0–100). Published incidents and repeated check failures carry more weight than emerging problem patterns. This is not a report count or percentage of affected users. Gaps have no observations; connecting lines do not add measurements.

Observed disruption signals combine available incidents, recorded reports, website checks, and emerging problem patterns. A low score does not guarantee that every feature is working.

Latest observation: 2026-10-29 09:49:31 UTC. Refreshes automatically while this page is visible.

No user-submitted outage reports in the last 24 hours.

Shopify outage history

2025–2026

Daily history over the past 12 months. Select a day for its evidence.

NovDecJanFebMarAprMayJunJulAugSepOct
GoodDown / service issuesNot enough data

Select a square for daily details. Scroll sideways to explore earlier months.

How to read this calendar

Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.

Shopify website uptime and response time

Website responded successfully HTTP 200. Last checked 2026-10-29 08:47:44 UTC.

Checked address: https://www.shopify.com/

DNS lookup: 8 ms · TCP connection: 2 ms · TLS handshake: 8 ms. Certificate expires 2026-12-24; trusted connection: yes.

100%
Successful website checks (24h)
21 successful / 21 measurable checks

63 ms
Median response time

146 ms
95th percentile response time

Successful website response times, 0 to 226 milliseconds226 ms0 ms2026-10-28T10:40:14.000Z: 54 ms2026-10-28T11:46:56.000Z: 53 ms2026-10-28T12:53:32.000Z: 77 ms2026-10-28T14:00:06.000Z: 146 ms2026-10-28T15:05:59.000Z: 82 ms2026-10-28T16:11:38.000Z: 70 ms2026-10-28T17:18:28.000Z: 110 ms2026-10-28T18:24:02.000Z: 99 ms2026-10-28T19:30:45.000Z: 226 ms2026-10-28T20:37:23.000Z: 94 ms2026-10-28T21:43:54.000Z: 70 ms2026-10-28T22:50:40.000Z: 48 ms2026-10-28T23:57:18.000Z: 59 ms2026-10-29T01:03:52.000Z: 62 ms2026-10-29T02:09:35.000Z: 58 ms2026-10-29T03:16:17.000Z: 116 ms2026-10-29T04:23:00.000Z: 63 ms2026-10-29T05:29:18.000Z: 62 ms2026-10-29T06:35:07.000Z: 61 ms2026-10-29T07:41:53.000Z: 57 ms2026-10-29T08:47:44.000Z: 54 ms

0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.

Evidence behind the status

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.

Website checks and estimated activity have independent update times. Refer to each section for its latest observation.

These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.

Official component status

Shopify official status · fetched 2026-10-29 09:49:31 UTC

9 mapped components · 0 reporting problems
ComponentProvider status
Adminoperational
Checkoutoperational
Reports and Dashboardsoperational
Storefrontoperational
API & Mobileoperational
Third party servicesoperational
Supportoperational
Point of Saleoperational
Oxygenoperational

Official incident timeline

Some merchants encountering error messages within their admins · resolved · 2026-10-29T05:05:28.769-04:00

Product match: unmapped.

Read the provider’s incident report

  1. · resolved

    Between 07:53 - 8:45 UTC on October 29, 2026, we experienced errors affecting the Admin, including in the Shopify mobile app. A fix was implemented at 08:30 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

  2. · identified

    We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version.

  3. · investigating

    We are continuing to investigate slow page loads and errors affecting Admin for some merchants. We will provide another update when more information is available.

  4. · investigating

    Merchants may experience errors or slow loading when trying to access the Shopify admin. Affected pages may fail to load and show the message "504 Gateway Time-out". We're investigating and will provide an update as soon as possible.

Shop Pay unavailable · resolved · 2025-06-24T21:21:47.855-04:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · investigating

    Shop Pay is unavailable at this time, we are continuing to investigate and will update here when more information becomes available.

  3. · investigating

    We are continuing to investigate, Shop Pay is unavailable at this time.

  4. · investigating

    Shop Pay is currently unavailable. We’re investigating and will keep you updated.

Some POS transactions are not completing on iOS devices Actions · resolved · 2025-06-24T16:52:02.366-04:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.

  2. · monitoring

    A fix for this issue has been implemented and is now being monitored. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.

  3. · investigating

    We are continuing to investigate the issue and will provide updates as soon as possible. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.

  4. · investigating

    The earlier fix has reduced the number of checkouts not completing for iOS POS devices. We are continuing our investigation to address the remaining incompletions.

  5. · monitoring

    We are continuing to monitor the results of the fix and are seeing recovery.

  6. · monitoring

    We have identified the issue with our banking partners and a fix has been implemented. We are now in a monitoring period.

  7. · investigating

    Some POS transactions are not completing on iOS devices, we are currently investigating and will keep you updated.

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins · resolved · 2024-10-23T01:09:35.145-04:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    A fix has been implemented and the issues impacting Shopify Admins should now also be resolved. Checkouts, Storefronts and access to Support continues to be operational.

  3. · identified

    Checkouts, Storefronts, and our Help Center is fully recovered. We are continuing to work on the issues impacting Shopify Admins.

  4. · identified

    Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.

  5. · investigating

    We are continuing to investigate this issue.

  6. · investigating

    Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.

  7. · investigating

    We are continuing to investigate this issue.

  8. · investigating

    We are aware and investigating the issue. There are also issues with accessing our Help Center, please stay tuned here for updates.

Some merchants are encountering errors within their admin · resolved · 2022-10-25T14:31:50.294-04:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · monitoring

    Between ~11:32am and ~1:52pm EST we experienced issues causing downtime on some admins and storefronts. This has since been resolved. The monitoring period for this issue has ended and no further impact has been observed.

  3. · monitoring

    The fix has been implemented and the impacted areas are now recovering. We will continue to monitor.

  4. · identified

    We are working with our partners and have implemented another solution to address the issues and are monitoring the results. We will update folks shortly.

  5. · identified

    We are continuing to work on a solution and will provide another update shortly.

  6. · identified

    We’ve identified the problem and we’re working on a solution.

  7. · investigating

    Our live chat and callbacks support are experiencing intermittent issues. We are investigating and will keep you updated.

  8. · investigating

    We are continuing to investigate this issue.

  9. · investigating

    Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 530 Authentication Error. Refreshing may sometimes help the issue. The Plus Admin & POS App logins are also impacted by this same issue and some images may fail to load on storefronts. We are investigating and will keep you updated.

We are investigating an issue preventing web traffic to our servers · resolved · 2022-06-21T04:11:07.359-04:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

  2. · monitoring

    A fix has been put in place and we are monitoring for any further issues.

  3. · investigating

    We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

Assets not loading for some Shopify services · resolved · 2022-02-14T14:13:41.045-05:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    This incident has been resolved.

  2. · identified

    We have identified the problem impacting several Shopify services and are working on a fix.

  3. · investigating

    Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated

  4. · investigating

    Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

Interruption in service on some stores · resolved · 2020-03-27T10:09:33.896-04:00

Product match: unmapped.

Read the provider’s incident report

  1. · resolved

    Some stores are currently inaccessible. We are investigating and will keep you updated.

Recovery tracker

Provider marked the incident resolved; independent website recovery is still being checked.

0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.

Slowdown detection

More successful checks are needed to establish a response-time baseline.

Recent median: unknown · Earlier median: 63 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.

Emerging down-report signals

No recent emerging problem patterns are available for this service.

Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.

Is it down in your region?

Run one public website check from a community probe. Results describe that probe, not every user in a country.

Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.

Infrastructure incident context

Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Shopify.

GitHub official status · 2026-10-29 09:49:31 UTC

No active incidents recorded.

Cloudflare official status · 2026-10-29 09:49:31 UTC

About Shopify status on Iszdown

Try Shopify free and start a business or grow an existing one. Get more than ecommerce software with tools to manage every part of your business.

This page combines the available Shopify report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

9 product-matched official components are listed above. Latest public website measurement: 2026-10-29T08:47:44.000Z.

Visit the official Shopify website · Official provider status · How it works

What to check when Shopify is not working

These are troubleshooting suggestions, not a list of currently reported problems.

Shopify will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

Shopify is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

Website troubleshooting guide · Sign-in problems · API errors and timeouts

Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.

Recent Shopify outage history

Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.

IncidentStarted (UTC)Recorded durationLast collected status
Some merchants encountering error messages within their adminsNo resolution recordedidentified

Frequently asked questions about Shopify

Is Shopify down right now?

Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-29T09:50:40.000Z.

How many Shopify outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-28T09:50:00.000Z to 2026-10-29T09:50:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

Why does Shopify show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Shopify feature.

When was Shopify status last updated?

The latest status observation was 2026-10-29T09:49:31.000Z. Only matched product components and incidents are shown. The assessment is recent.

Has Shopify had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

How do I follow Shopify or report a problem?

Use “Watch this service” to save Shopify in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.

Related services to Shopify

Check a related product separately; its status can differ from Shopify.

Shopify