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Is SimplePractice down?
SimplePractice provides EHR, scheduling, billing, documentation, and telehealth tools for health and wellness professionals.
https://www.simplepractice.com/ ↗Mapped components are operational in the latest status update; individual experiences can vary.
Estimated down reports for SimplePractice
Last 24 hoursNot enough activity data is available for this service yet.
No user-submitted outage reports in the last 24 hours.
SimplePractice outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
SimplePractice website uptime and response time
Current website availability is unknown. Website responded successfully HTTP 200. Last checked 2026-10-20 02:08:26 UTC.
Checked address: https://www.simplepractice.com/
DNS lookup: 1 ms · TCP connection: 2 ms · TLS handshake: 7 ms. Certificate expires 2026-12-27; trusted connection: yes.
100%
Successful website checks (24h)
1 successful / 1 measurable checks
246 ms
Median response time
246 ms
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
SimplePractice official status · fetched 2026-10-20 04:21:39 UTC
16 mapped components · 0 reporting problems
| Component | Provider status |
|---|---|
| Main application | operational |
| Insurance Processing | operational |
| API | operational |
| Insurance | operational |
| Insurance Processing - Availity | operational |
| Webhooks | operational |
| Insurance Processing - Eligible | operational |
| Telehealth Service | operational |
| Email Notifications | operational |
| Online Payments Service | operational |
| Self-Serve Portal | operational |
| Email Service | operational |
| SMS Service | operational |
| Document Storage Service | operational |
| Feedback Page | operational |
| Subscriptions | operational |
Official incident timeline
Limited Feature Interruption · resolved · 2026-10-13T09:32:35.852-07:00
Product match: components.
Read the provider’s incident report
- · resolved
Customers may have experienced performance related issues with several features across the platform that include but are not limited to Insurance Claims processing, our Note Taker feature, and Telehealth. Our team has been able to determine the cause of these issues and implement a fix for them, so these issues have been resolved.
Limited Feature Interruption · resolved · 2026-10-06T10:28:46.637-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This issue has been resolved. We appreciate your patience.
- · monitoring
This issue is resolved. We appreciate your patience.
- · monitoring
A fixed has been implemented and we are monitoring the situation.
- · identified
We have identified the cause of the issue and are actively working on a fix.
- · investigating
We are currently experiencing a limited feature interruption related to client deletion. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Customers unable to create appointments · resolved · 2026-09-04T06:15:57.301-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved.
- · monitoring
We've identified the issue, implemented a fix, and are now monitoring the results. We will follow up once we have more information to share.
- · investigating
Users may be experiencing issues when creating appointments. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Unable to approve appointment requests · resolved · 2026-08-31T17:42:08.460-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This issue has been resolved. We appreciate your patience.
- · monitoring
A fix has been implemented and we are currently monitoring the situation.
- · identified
We've identified the issue and are currently working on a fix.
- · investigating
We are currently investigating an issue with approving appointment requests.
Appointment Requests · resolved · 2026-08-31T07:32:03.519-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This issue has now been resolved.
- · monitoring
A fix has been implemented for this and we are currently monitoring the situation.
- · identified
We have identified the cause of the issue and are actively working on a fix.
- · investigating
We are currently seeing an issue with appointment requests appearing on the Requests page.
Intermittent Client Portal Connectivity Issues · resolved · 2026-08-17T12:54:47.418-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This issue has been resolved. We appreciate your patience.
- · identified
We are currently experiencing a limited feature interruption related to the Client Portal. Clients may experience 504 Gateway Timeouts while attempting to access or navigating to their clinicians Client Portal. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
Unable to login · resolved · 2026-07-22T14:39:36.380-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This incident has been resolved. Thank you for your patience.
- · monitoring
A fix has been released and we are monitoring the results.
- · identified
We have identified the cause of the heavy load issue preventing users from signing in and scheduling appointments. We are working quickly to release a fix.
Unable to login · resolved · 2026-06-15T07:07:42.928-07:00
Product match: components.
Read the provider’s incident report
- · resolved
This issue has been resolved. We appreciate your patience.
- · identified
Some customers may be unable to login to their SimplePractice account or view the calendar. We have identified the cause of the issue and are actively working on a fix. Thank you for your patience.
Recovery tracker
No recent recovery can be established from available evidence.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: 246 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of SimplePractice.
No active incidents recorded.
- Cloudflare Zero Trust connectivity · investigating
- Cloudflare Secure Web Gateway and DLP enforcement issues for Google Gemini · identified
- Incorrect geo location for some Cloudflare WARP users · identified
About SimplePractice status on Iszdown
SimplePractice provides EHR, scheduling, billing, documentation, and telehealth tools for health and wellness professionals.
Hospital and practice deployments may be independently hosted. Check the environment used by your organization. This page combines the available SimplePractice report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
16 product-matched official components are listed above. Latest public website measurement: 2026-10-20T02:08:26.000Z.
Visit the official SimplePractice website · Official provider status · How it works
What to check when SimplePractice is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Identify the affected environment
Check the organization, practice, product, and login environment you normally use. A working vendor website does not establish that your organization’s clinical system, patient portal, prescribing, or billing is available.
Keep public reports free of patient information
Describe the affected feature, time, and error category. Do not include patient names, medical record numbers, screenshots of charts, credentials, or clinical details. Use your organization’s support and downtime procedures for clinical workflows.
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent SimplePractice outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Limited Feature Interruption | 116 min | resolved | |
| Customers unable to create appointments | 31 min | resolved | |
| Unable to approve appointment requests | 34 min | resolved | |
| Appointment Requests | 80 min | resolved | |
| Intermittent Client Portal Connectivity Issues | 282 min | resolved | |
| Unable to login | 200 min | resolved | |
| Unable to login | 27 min | resolved | |
| Calendar Location Filters | 528 min | resolved |
Frequently asked questions about SimplePractice
Is SimplePractice down right now?
Provider reports operational. Mapped components are operational in the latest status update; individual experiences can vary. This page was assembled at 2026-10-20T04:26:34.000Z.
How many SimplePractice outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-19T04:20:00.000Z to 2026-10-20T04:20:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does SimplePractice show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every SimplePractice feature.
When was SimplePractice status last updated?
The latest status observation was 2026-10-20T04:21:39.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has SimplePractice had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow SimplePractice or report a problem?
Use “Watch this service” to save SimplePractice in this browser’s watchlist, then return to compare its status with other saved services. The watchlist does not send notifications. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to SimplePractice
Check a related product separately; its status can differ from SimplePractice.