Is Taobao Down?

Is Taobao not working for everyone right now? Get current Taobao outages, status, timeouts and issue reports today.

  
hold for ad

淘宝网 - 亚洲较大的网上交易平台，提供各类服饰、美容、家居、数码、话费/点卡充值… 数亿优质商品，同时提供担保交易(先收货后付款)等安全交易保障服务，并由商家提供退货承诺、破损补寄等消费者保障服务，让你安心享受网上购物乐趣！
https://www.taobao.com/


Taobao outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Taobao service

淘宝网 - 亚洲较大的网上交易平台，提供各类服饰、美容、家居、数码、话费/点卡充值… 数亿优质商品，同时提供担保交易(先收货后付款)等安全交易保障服务，并由商家提供退货承诺、破损补寄等消费者保障服务，让你安心享受网上购物乐趣！

Log a complaint with Taobao
On Taobao Twitter
On Taobao Facebook

Similar services to Taobao


Social Comments for Taobao
What should I do if Taobao is unavailable?
If Taobao is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Taobao is blocked
Access to Taobao may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Taobao.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Taobao again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Taobao site again.
Web Browser Plugins
If you are still having trouble accessing Taobao, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Taobao