Is Telstra Down?

Is Telstra not working for everyone right now? Get current Telstra outages, status, timeouts and issue reports today.

  
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Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services
https://www.telstra.com.au


Telstra outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Telstra website request errors

This graph shows Telstra errors and response times for the website over the past day. Website status and slowness is related to downtime for Telstra and errors for their site.



More about Telstra service

Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX 20 and Australia's largest telecommunications company by market share. Telstra is the largest wireless carrier in Australia, with 18.8 million subscribers as of 2020. Telstra has a long history in Australia, originating together with Australia Post as the Postmaster-General's Department upon federation in 1901. Telstra has transitioned from a state-owned enterprise to a fully privatised company and has recently focused on diversified products and emerging technologies.

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Social Comments for Telstra
@margare05106690 on 2022-12-09 04:45:42+00
@BigpondTelstra support@bigpondwebmailsupport.com - I cannot get into my emails at all today. The Bigpond website is down! What is the problem? 😡


@keano7894 on 2022-12-03 04:05:46+00
@Telstra_news Your 24 7 app is down and so is anybother way of contactimg you other than twitter. I am currently unable to pay my bill due to this outage


@Mvfcarsenal on 2022-11-30 11:18:25+00
Hey @Telstra trying to download a bill so I can pay it but the app is down .


@Purpleness1706 on 2022-11-14 04:17:50+00
@telstra what is up with online recharge? I need to recharge my sons phone and website is down. He is 20km away from me


@PeterBannan5 on 2022-11-07 13:55:09+00
Hey @Telstra, your app is down. Makes it difficult to pay you…


@Miguel224512091 on 2022-10-19 07:48:18+00
Seems that the my Telstra and the Telstra 24/7 app is down. Both web and app just keep updating and nothing more. @Telstra


@ixrwork on 2022-06-15 11:10:31+00
After 20yrs as a long suffering @Optus customer, just went to cancel my account and . . . the website is down 🤦‍♂️ Good bye and good riddance Optus - you’ve been mostly awful but the tragedy for Australia is that @Telstra is worse. We deserve so much better.


@gcube9 on 2022-04-28 18:19:21+00
@Optus Your Optus app is down (says under maintenance) which means I cannot activate international roaming. It has been hours and without network I cannot call support. Chat is not working or at least no one is responding. Never had such issue while I was with @Telstra.


What should I do if Telstra is unavailable?
If Telstra is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Telstra is blocked
Access to Telstra may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Telstra.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Telstra again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Telstra site again.
Web Browser Plugins
If you are still having trouble accessing Telstra, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Telstra