Is Telus Down?

Is Telus not working for everyone right now? Get current Telus outages, status, timeouts and issue reports today.

  
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Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television
https://www.telus.com/


Telus website request errors

This graph shows Telus errors and response times for the website over the past day. Website status and slowness is related to downtime for Telus and errors for their site.

Telus outage report graph

This chart above shows Telus error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Telus is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Telus service

Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. The company is based in the Vancouver, British Columbia, area; it was originally based in Edmonton, Alberta, before its merger with BC Tel in 1999. Telus' wireless division, Telus Mobility, offers HSPA+, and LTE-based mobile phone networks. Telus is the incumbent local exchange carrier in British Columbia and Alberta. Telus' primary competitors include Shaw Communications. It also competes in the mobile sector with Shaw Communications, Rogers Communications and Bell Canada. Telus is a member of the British Columbia Technology Industry Association.

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Social Comments for Telus
What should I do if Telus is unavailable?
If Telus is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Telus is blocked
Access to Telus may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Telus.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Telus again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Telus site again.
Web Browser Plugins
If you are still having trouble accessing Telus, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Telus