Is Telus Down?

Is Telus not working for everyone right now? Get current Telus outages, status, timeouts and issue reports today.

  
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Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television
https://www.telus.com/


Telus outage report graph

This chart above shows error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of is marked as "down" when the number of reported errors is significantly higher than the average errors.

Telus website request errors

This graph shows Telus errors and response times for the website over the past day. Website status and slowness is related to downtime for Telus and errors for their site.



More about Telus service

Telus Communications Inc. is the wholly owned principal subsidiary of Telus Corporation, a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. The company is based in the Vancouver, British Columbia, area; it was originally based in Edmonton, Alberta, before its merger with BC Tel in 1999. Telus' wireless division, Telus Mobility, offers HSPA+, and LTE-based mobile phone networks. Telus is the incumbent local exchange carrier in British Columbia and Alberta. Telus' primary competitors include Shaw Communications. It also competes in the mobile sector with Shaw Communications, Rogers Communications and Bell Canada. Telus is a member of the British Columbia Technology Industry Association.

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Social Comments for Telus
@ystigger on 2022-11-03 02:05:09+00
@TELUS is telus connect app is down?? Devices under created profile cannot connect to internet.


@LifeWTamaraLynn on 2022-10-14 16:58:42+00
Been with @TELUS @TELUSsupport almost 20 years..charging 1.5% extra for me to pay you...switching my provider. Plus your website is down right now. Just wont load. Not very good #telus


@rippin_divots on 2022-07-08 00:46:48+00
@TELUSsupport sure as the sun rises, the Pik TV app is down again… are you kidding me?


@thestoryofbritt on 2022-04-16 13:02:33+00
@TELUSsupport hi I wanna upgrade my phone but your website is down???


@jenndalton23 on 2022-03-14 03:17:46+00
@TELUS @TELUSsupport Your Website/App is down!!!


@angd on 2022-02-17 00:12:12+00
What the heck is going on at @TELUSsupport tonight. An outrageous $1000 unknown charge on my bill. The my Telus website is down. I have been getting weird run around on the phone. Have they succumbed to the full moon or something.


What should I do if Telus is unavailable?
If Telus is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Telus is blocked
Access to Telus may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Telus.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Telus again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Telus site again.
Web Browser Plugins
If you are still having trouble accessing Telus, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Telus