Is USAA Down?

Is USAA not working for everyone right now? Get current USAA outages, status, timeouts and issue reports today.

  
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The United Services Automobile Association is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces
https://www.usaa.com


USAA website request errors

This graph shows USAA errors and response times for the website over the past day. Website status and slowness is related to downtime for USAA and errors for their site.

USAA outage report graph

This chart above shows USAA error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of USAA is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about USAA service

The United Services Automobile Association is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. At the end of 2017, it had 12.4 million members. USAA was founded in 1922 in San Antonio by a group of 25 U.S. Army officers as a mechanism for mutual self-insurance when they were unable to secure auto insurance because of the perception that they, as military officers, were a high-risk group. USAA has since expanded to offer banking and insurance services to past and present members of the Armed Forces, officers and enlisted, and their families. The company ranked No. 100 in the 2018 Fortune 500 list of the largest United States corporations by total revenue.

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What should I do if USAA is unavailable?
If USAA is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to USAA is blocked
Access to USAA may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access USAA.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access USAA again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the USAA site again.
Web Browser Plugins
If you are still having trouble accessing USAA, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to USAA