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Is Exotel down?
Check Exotel availability, incident history, downtime reports, and website performance.
https://exotel.com ↗The official provider feed identifies an active incident or affected component.
Estimated down reports for Exotel
Last 24 hoursThere is not enough activity for a usable 24-hour estimate. Status and website measurements remain available below.
Last collection attempt: 2026-10-20 07:56:27 UTC · Insufficient activity.
No user-submitted outage reports in the last 24 hours.
Exotel outage history
2025–2026Daily history over the past 12 months. Select a day for its evidence.
Select a square for daily details. Scroll sideways to explore earlier months.
How to read this calendar
Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.
Exotel website uptime and response time
Current website availability is unknown. No website checks available yet.
Unknown
Successful website checks (24h)
0 successful / 0 measurable checks
Unknown
Median response time
Unknown
95th percentile response time
0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.
Evidence behind the status
Provider reports service problems. The official provider feed identifies an active incident or affected component.
Website checks and estimated activity have independent update times. Refer to each section for its latest observation.
These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.
Official component status
Exotel official status · fetched 2026-10-22 00:01:02 UTC
52 mapped components · 2 reporting problems
| Component | Provider status |
|---|---|
| India | operational |
| India (IN1) | operational |
| Contact Center (ECC) | operational |
| App1 | operational |
| Karnataka | operational |
| UAE (AE1) | operational |
| International | operational |
| App4 | operational |
| Contact Center — On-Prem (ECC 4.x) | major outage |
| Tamil Nadu | operational |
| Karnataka | operational |
| Incoming Calls | operational |
| Indonesia (ID1) | operational |
| App5 | operational |
| Mumbai | operational |
| Tamil Nadu | operational |
| Outgoing Calls | operational |
| Saudi Arabia (SA1) | operational |
| App8 | operational |
| Delhi | operational |
| Mumbai | operational |
| Other Clusters | operational |
| App9 | operational |
| Spinny | operational |
| Gujarat | operational |
| Delhi | operational |
| Dashboard (my.exotel.com) | operational |
| App10 | operational |
| Kerala | operational |
| Gujarat | operational |
| Incoming SMS | operational |
| App11 | operational |
| Andhra Pradesh | operational |
| Andhra Pradesh | operational |
| Outgoing SMS | operational |
| App13 | operational |
| Pune | operational |
| Pune | operational |
| App14 | operational |
| operational | |
| Rajasthan | operational |
| Rajasthan | operational |
| App15 | operational |
| Madhya Pradesh | operational |
| Kerala | operational |
| App16 | major outage |
| West Bengal | operational |
| Madhya Pradesh | operational |
| App17 | operational |
| West Bengal | operational |
| App24 | operational |
| Fusion | operational |
Official incident timeline
Intermittent elevated incoming-call failures — Mumbai · resolved · 2026-06-24T13:14:19.069Z
Product match: components.
Read the provider’s incident report
- · resolved
Incoming calls in the Mumbai region experienced brief intermittent failures over Jun 22–23 IST. Resolved; service operating normally.
Intermittent elevated outgoing-call failures — Karnataka · resolved · 2026-06-24T13:14:17.095Z
Product match: components.
Read the provider’s incident report
- · resolved
Between ~03:00 and 11:40 IST, outgoing calls in the Karnataka region saw intermittent elevated failure rates. Service recovered and monitoring confirmed normal operation.
Brief international voice degradation · resolved · 2026-06-24T13:14:25.435Z
Product match: components.
Read the provider’s incident report
- · resolved
Brief degraded performance on international voice routes on Jun 22 (~14:35–14:50 IST). Resolved.
Brief elevated incoming-call failures — Karnataka · resolved · 2026-06-24T13:14:23.511Z
Product match: components.
Read the provider’s incident report
- · resolved
A brief period of elevated incoming-call failures in Karnataka on Jun 22 (~12:50 IST). Resolved within minutes.
Brief elevated outgoing-call failures — Andhra Pradesh · resolved · 2026-06-24T13:14:21.526Z
Product match: components.
Read the provider’s incident report
- · resolved
A brief period of elevated outgoing-call failures in Andhra Pradesh on Jun 22 (~13:37 IST). Resolved within minutes.
Recovery tracker
The provider still reports an active problem.
0 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.
Slowdown detection
More successful checks are needed to establish a response-time baseline.
Recent median: unknown · Earlier median: unknown. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.
Emerging down-report signals
No recent emerging problem patterns are available for this service.
Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.
Is it down in your region?
Run one public website check from a community probe. Results describe that probe, not every user in a country.
Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.
Infrastructure incident context
Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Exotel.
No active incidents recorded.
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About Exotel status on Iszdown
Check Exotel availability, incident history, downtime reports, and website performance.
This page combines the available Exotel report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.
52 product-matched official components are listed above. No public website measurement is available in the current window.
Visit the official Exotel website · Official provider status · How it works
What to check when Exotel is not working
These are troubleshooting suggestions, not a list of currently reported problems.
Exotel will not open
Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.
Exotel is slow or only one feature fails
Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.
Website troubleshooting guide · Sign-in problems · API errors and timeouts
Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.
Recent Exotel outage history
Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.
| Incident | Started (UTC) | Recorded duration | Last collected status |
|---|---|---|---|
| Intermittent elevated incoming-call failures — Mumbai | 1 min | resolved | |
| Intermittent elevated outgoing-call failures — Karnataka | 1 min | resolved | |
| Brief international voice degradation | 1 min | resolved | |
| Brief elevated incoming-call failures — Karnataka | 1 min | resolved | |
| Brief elevated outgoing-call failures — Andhra Pradesh | 1 min | resolved |
Frequently asked questions about Exotel
Is Exotel down right now?
Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-10-22T00:14:42.000Z.
How many Exotel outage reports are there today?
The displayed rolling 24-hour window contains 0 recorded reports, from 2026-10-21T00:10:00.000Z to 2026-10-22T00:10:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.
Why does Exotel show operational when it is not working for me?
An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Exotel feature.
When was Exotel status last updated?
The latest status observation was 2026-10-22T00:01:02.000Z. Only matched product components and incidents are shown. The assessment is recent.
Has Exotel had outages before?
The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.
How do I follow Exotel or report a problem?
Use “Watch this service” to save Exotel in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.
Related services to Exotel
Check a related product separately; its status can differ from Exotel.