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Service status & outage reports

Is Twilio down?

Check Twilio availability, incident history, downtime reports, and website performance.

https://www.twilio.com/ ↗
Provider reports service problems

The official provider feed identifies an active incident or affected component.

0 recorded outage reports · rolling 24 hours

Estimated activity checked · Text version ↗

My watchlist

Service disruption activity for Twilio

Last 24 hours
0501002026-11-09T23:30:00.000Z: 40.02026-11-09T23:40:00.000Z: 40.02026-11-09T23:50:00.000Z: 40.02026-11-10T00:00:00.000Z: 40.02026-11-10T00:10:00.000Z: 40.02026-11-10T00:20:00.000Z: 40.02026-11-10T00:30:00.000Z: 40.02026-11-10T00:40:00.000Z: 40.02026-11-10T00:50:00.000Z: 40.02026-11-10T01:00:00.000Z: 40.02026-11-10T01:10:00.000Z: 40.02026-11-10T01:20:00.000Z: 40.02026-11-10T01:30:00.000Z: 40.02026-11-10T01:40:00.000Z: 40.02026-11-10T01:50:00.000Z: 40.02026-11-10T02:00:00.000Z: 40.02026-11-10T02:10:00.000Z: 40.02026-11-10T02:20:00.000Z: 40.02026-11-10T02:30:00.000Z: 40.02026-11-10T02:40:00.000Z: 40.02026-11-10T02:50:00.000Z: 40.02026-11-10T03:00:00.000Z: 40.02026-11-10T03:10:00.000Z: 40.02026-11-10T03:20:00.000Z: 40.02026-11-10T03:30:00.000Z: 40.02026-11-10T03:40:00.000Z: 40.02026-11-10T03:50:00.000Z: 40.02026-11-10T04:00:00.000Z: 40.02026-11-10T04:10:00.000Z: 40.02026-11-10T04:20:00.000Z: 40.02026-11-10T04:30:00.000Z: 40.02026-11-10T04:40:00.000Z: 40.02026-11-10T04:50:00.000Z: 40.02026-11-10T05:00:00.000Z: 40.02026-11-10T05:10:00.000Z: 40.02026-11-10T05:20:00.000Z: 40.02026-11-10T05:30:00.000Z: 40.02026-11-10T05:40:00.000Z: 40.02026-11-10T05:50:00.000Z: 40.02026-11-10T06:00:00.000Z: 40.02026-11-10T06:10:00.000Z: 40.02026-11-10T06:20:00.000Z: 40.02026-11-10T06:30:00.000Z: 40.02026-11-10T06:40:00.000Z: 40.02026-11-10T06:50:00.000Z: 40.02026-11-10T07:00:00.000Z: 40.02026-11-10T07:10:00.000Z: 40.02026-11-10T07:20:00.000Z: 40.02026-11-10T07:30:00.000Z: 40.02026-11-10T07:40:00.000Z: 40.02026-11-10T07:50:00.000Z: 40.02026-11-10T08:00:00.000Z: 40.02026-11-10T08:10:00.000Z: 40.02026-11-10T08:20:00.000Z: 40.02026-11-10T08:30:00.000Z: 40.02026-11-10T08:40:00.000Z: 40.02026-11-10T08:50:00.000Z: 40.02026-11-10T09:00:00.000Z: 40.02026-11-10T09:10:00.000Z: 40.02026-11-10T09:20:00.000Z: 40.02026-11-10T09:30:00.000Z: 40.02026-11-10T09:40:00.000Z: 40.02026-11-10T09:50:00.000Z: 40.02026-11-10T10:00:00.000Z: 40.02026-11-10T10:10:00.000Z: 40.02026-11-10T10:20:00.000Z: 40.02026-11-10T10:30:00.000Z: 40.02026-11-10T10:40:00.000Z: 40.02026-11-10T10:50:00.000Z: 40.02026-11-10T11:00:00.000Z: 40.02026-11-10T11:10:00.000Z: 40.02026-11-10T11:20:00.000Z: 40.02026-11-10T11:30:00.000Z: 40.02026-11-10T11:40:00.000Z: 40.02026-11-10T11:50:00.000Z: 40.02026-11-10T12:00:00.000Z: 40.02026-11-10T12:10:00.000Z: 40.02026-11-10T12:20:00.000Z: 40.02026-11-10T12:30:00.000Z: 40.02026-11-10T12:40:00.000Z: 40.02026-11-10T12:50:00.000Z: 40.02026-11-10T13:00:00.000Z: 40.02026-11-10T13:10:00.000Z: 40.02026-11-10T13:20:00.000Z: 40.02026-11-10T13:30:00.000Z: 40.02026-11-10T13:40:00.000Z: 40.02026-11-10T13:50:00.000Z: 40.02026-11-10T14:00:00.000Z: 40.02026-11-10T14:10:00.000Z: 40.02026-11-10T14:20:00.000Z: 40.02026-11-10T14:30:00.000Z: 40.02026-11-10T14:40:00.000Z: 40.02026-11-10T14:50:00.000Z: 40.02026-11-10T15:00:00.000Z: 40.02026-11-10T15:10:00.000Z: 40.02026-11-10T15:20:00.000Z: 40.02026-11-10T15:30:00.000Z: 40.02026-11-10T15:40:00.000Z: 40.02026-11-10T15:50:00.000Z: 40.02026-11-10T16:00:00.000Z: 40.02026-11-10T16:10:00.000Z: 40.02026-11-10T16:20:00.000Z: 40.02026-11-10T16:30:00.000Z: 40.02026-11-10T16:40:00.000Z: 40.02026-11-10T16:50:00.000Z: 40.02026-11-10T17:00:00.000Z: 40.02026-11-10T17:10:00.000Z: 40.02026-11-10T17:20:00.000Z: 40.02026-11-10T17:30:00.000Z: 40.02026-11-10T17:40:00.000Z: 40.02026-11-10T17:50:00.000Z: 40.02026-11-10T18:00:00.000Z: 40.02026-11-10T18:10:00.000Z: 40.02026-11-10T18:20:00.000Z: 40.02026-11-10T18:30:00.000Z: 40.02026-11-10T18:40:00.000Z: 40.02026-11-10T18:50:00.000Z: 40.02026-11-10T19:00:00.000Z: 40.02026-11-10T19:10:00.000Z: 40.02026-11-10T19:20:00.000Z: 40.02026-11-10T19:30:00.000Z: 40.02026-11-10T19:40:00.000Z: 40.02026-11-10T19:50:00.000Z: 40.02026-11-10T20:00:00.000Z: 40.02026-11-10T20:10:00.000Z: 40.02026-11-10T20:20:00.000Z: 40.02026-11-10T20:30:00.000Z: 40.02026-11-10T20:40:00.000Z: 40.02026-11-10T20:50:00.000Z: 40.02026-11-10T21:00:00.000Z: 40.02026-11-10T21:10:00.000Z: 40.02026-11-10T21:20:00.000Z: 40.02026-11-10T21:30:00.000Z: 40.02026-11-10T21:40:00.000Z: 40.02026-11-10T21:50:00.000Z: 40.02026-11-10T22:00:00.000Z: 40.02026-11-10T22:10:00.000Z: 40.02026-11-10T22:20:00.000Z: 40.02026-11-10T22:30:00.000Z: 40.02026-11-10T22:40:00.000Z: 40.02026-11-10T22:50:00.000Z: 40.02026-11-10T23:00:00.000Z: 40.02026-11-10T23:10:00.000Z: 40.02026-11-10T23:20:00.000Z: 40.024h ago18h ago12h ago6h agoNow
Disruption activity index (0–100). Published incidents and repeated check failures carry more weight than emerging problem patterns. This is not a report count or percentage of affected users. Gaps have no observations; connecting lines do not add measurements.

Observed disruption signals combine available incidents, recorded reports, website checks, and emerging problem patterns. A low score does not guarantee that every feature is working.

Latest observation: 2026-11-10 23:27:26 UTC. Refreshes automatically while this page is visible.

No user-submitted outage reports in the last 24 hours.

Twilio outage history

2025–2026

Daily history over the past 12 months. Select a day for its evidence.

DecJanFebMarAprMayJunJulAugSepOctNov
GoodDown / service issuesNot enough data

Select a square for daily details. Scroll sideways to explore earlier months.

How to read this calendar

Dates use New York time (America/New_York). Green means no issues observed with sufficient monitoring coverage; it does not guarantee uninterrupted uptime. Pink includes official incidents, repeated website failures, or corroborated user reports. Gray days are unknown. Activity estimates alone do not turn a day pink. Today’s result can change.

Twilio website uptime and response time

Website responded successfully HTTP 200. Last checked 2026-11-10 23:27:26 UTC.

Checked address: https://www.twilio.com/

DNS lookup: 0 ms · TCP connection: 0 ms · TLS handshake: 0 ms. Certificate expires 2027-03-13; trusted connection: yes.

100%
Successful website checks (24h)
281 successful / 281 measurable checks

45 ms
Median response time

65 ms
95th percentile response time

Successful website response times, 0 to 147 milliseconds147 ms0 ms2026-11-09T23:29:09.000Z: 48 ms2026-11-09T23:34:14.000Z: 37 ms2026-11-09T23:39:20.000Z: 40 ms2026-11-09T23:44:24.000Z: 44 ms2026-11-09T23:49:32.000Z: 52 ms2026-11-09T23:54:42.000Z: 49 ms2026-11-09T23:59:52.000Z: 47 ms2026-11-10T00:05:05.000Z: 74 ms2026-11-10T00:10:10.000Z: 36 ms2026-11-10T00:15:20.000Z: 60 ms2026-11-10T00:20:30.000Z: 67 ms2026-11-10T00:25:39.000Z: 45 ms2026-11-10T00:30:47.000Z: 44 ms2026-11-10T00:35:56.000Z: 47 ms2026-11-10T00:41:07.000Z: 41 ms2026-11-10T00:46:13.000Z: 45 ms2026-11-10T00:51:18.000Z: 43 ms2026-11-10T00:56:23.000Z: 53 ms2026-11-10T01:01:30.000Z: 75 ms2026-11-10T01:06:39.000Z: 48 ms2026-11-10T01:11:48.000Z: 43 ms2026-11-10T01:16:56.000Z: 59 ms2026-11-10T01:22:05.000Z: 51 ms2026-11-10T01:27:10.000Z: 57 ms2026-11-10T01:32:20.000Z: 36 ms2026-11-10T01:37:28.000Z: 39 ms2026-11-10T01:42:39.000Z: 41 ms2026-11-10T01:47:49.000Z: 45 ms2026-11-10T01:52:58.000Z: 54 ms2026-11-10T01:58:04.000Z: 53 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ms2026-11-10T21:13:57.000Z: 45 ms2026-11-10T21:19:04.000Z: 47 ms2026-11-10T21:24:07.000Z: 33 ms2026-11-10T21:29:12.000Z: 38 ms2026-11-10T21:34:22.000Z: 41 ms2026-11-10T21:39:28.000Z: 36 ms2026-11-10T21:44:37.000Z: 30 ms2026-11-10T21:49:44.000Z: 34 ms2026-11-10T21:54:54.000Z: 44 ms2026-11-10T22:00:05.000Z: 117 ms2026-11-10T22:05:12.000Z: 40 ms2026-11-10T22:10:18.000Z: 47 ms2026-11-10T22:15:28.000Z: 47 ms2026-11-10T22:20:39.000Z: 46 ms2026-11-10T22:25:46.000Z: 48 ms2026-11-10T22:30:52.000Z: 32 ms2026-11-10T22:35:56.000Z: 34 ms2026-11-10T22:41:05.000Z: 43 ms2026-11-10T22:46:12.000Z: 38 ms2026-11-10T22:51:22.000Z: 29 ms2026-11-10T22:56:28.000Z: 39 ms2026-11-10T23:01:38.000Z: 36 ms2026-11-10T23:06:49.000Z: 44 ms2026-11-10T23:11:59.000Z: 35 ms2026-11-10T23:17:09.000Z: 52 ms2026-11-10T23:22:19.000Z: 38 ms2026-11-10T23:27:26.000Z: 36 ms

0 failed checks; 0 restricted checks. Restricted checks are excluded from the success rate. Lines connect recorded samples across gaps; availability between checks is unknown. Response time measures receipt of HTTP headers, not full page load. Checks run from one US monitoring server and do not verify sign-in, API, or app features. These sampled results are separate from down reports and estimated activity.

Evidence behind the status

Provider reports service problems. The official provider feed identifies an active incident or affected component.

Website checks and estimated activity have independent update times. Refer to each section for its latest observation.

These measurements describe different things. A reachable homepage can coexist with login or API failures. Missing evidence stays unknown.

Official component status

Twilio official status · fetched 2026-11-10 23:27:20 UTC

192 mapped components · 8 reporting problems
ComponentProvider status
Origination US1operational
PROGRAMMABLE MESSAGINGdegraded performance
Consoleoperational
Authy 2FAoperational
PSTN US1operational
Studiooperational
SMS Long Code, North Americaoperational
Group Roomsoperational
SMS Long Code, North Americaoperational
Zipwhip Provisioner Dashboard and APIoperational
Origination AU1operational
Origination IE1operational
PSTN AU1operational
PSTN IE1operational
Conversation Orchestratoroperational
Mailsend: Comms APIoperational
API v3operational
Flex Agent Copilotoperational
PROGRAMMABLE VOICE US1degraded performance
SIP Interface US1operational
Peer-to-Peer Roomsoperational
Functionsoperational
Verifyoperational
MMS Long Code, North Americaoperational
Event Streamsoperational
Termination US1operational
Flex Agent Desktopoperational
MMS Long Code, North Americaoperational
Zipwhip Support Ticketingoperational
Termination AU1operational
Termination IE1operational
SIP Interface AU1operational
SIP Interface IE1operational
Conversation Intelligenceoperational
Logsoperational
SMTPoperational
Event Webhooksoperational
SMS Short Code, North Americaoperational
Debugger & Alarmsoperational
Client Web US1operational
Flex Application Platformoperational
Authy Appoperational
Assetsoperational
Recordingsoperational
Conversation Intelligence (classic)operational
SMS Toll-Free, North Americaoperational
Toll-Free Verification Portaloperational
PROGRAMMABLE VOICE AU1operational
Client Web AU1operational
Client Web IE1operational
API v2operational
Parse APIoperational
Dedicated IP Addressoperational
Lookupoperational
Billingoperational
Client Mobile US1operational
Documentationoperational
TwiML Binsoperational
MMS Short Code, North Americaoperational
Flex Insightsoperational
Compositionsoperational
MMS Toll-Free, North Americaoperational
Client Mobile AU1operational
PROGRAMMABLE VOICE IE1operational
Client Mobile IE1operational
Conversation Memoryoperational
REST APIoperational
Conference US1operational
Network Traversal Serviceoperational
Syncoperational
ACCOUNT SECURITYoperational
SMS Toll-Free, North Americaoperational
Flex Queue Statsoperational
Conference AU1operational
Conference IE1operational
Enterprise Knowledgeoperational
Verify Eventsoperational
Recording US1operational
Go Roomsoperational
MMS Toll-Free, North Americaoperational
Bulk Exportoperational
ELASTIC SIP TRUNKING US1operational
Flex Teams Viewoperational
Recording AU1operational
Recording IE1operational
Queue US1operational
Voice, North Americaoperational
Flex Admin Consoleoperational
Video Insightsoperational
ELASTIC SIP TRUNKING AU1operational
Queue AU1operational
Queue IE1operational
Text-to-Speech US1operational
Voice, Latin Americaoperational
Flex Routingoperational
ELASTIC SIP TRUNKING IE1operational
Text-to-Speech AU1operational
Text-to-Speech IE1operational
Realtime Transcriptionsoperational
TaskRouteroperational
Recording Transcriptions US1operational
SMS, Latin Americaoperational
Flex Conversationsoperational
Recording Transcriptions AU1operational
Recording Transcriptions IE1operational
TwiML US1operational
Customer Support Centeroperational
FLEXoperational
Voice, APACdegraded performance
Flex Programmable Chatoperational
TwiML AU1operational
TwiML IE1operational
MMSoperational
Voice Insights US1operational
SMS, APACoperational
Otheroperational
Flex Programmable Voiceoperational
Voice Insights AU1operational
Voice Insights IE1operational
CONVERSATIONSoperational
SMSoperational
Speech Recognition (Gather Speech) US1operational
Account Insightsoperational
Proxyoperational
MMS, APACdegraded performance
Speech Recognition (Gather Speech) AU1operational
Speech Recognition (Gather Speech) IE1operational
TWILIO EMAILoperational
INTERCONNECToperational
SMPPoperational
Voice, Europeoperational
Trust Huboperational
Flex Pluginsoperational
Realtime Transcriptions US1operational
Realtime Transcriptions AU1operational
Realtime Transcriptions IE1operational
PHONE NUMBERSoperational
WhatsApp Messagingoperational
SMS, Europeoperational
Flex Billingoperational
Organizationoperational
Pay AU1operational
Pay IE1operational
PROGRAMMABLE CHAToperational
Notifyoperational
Voice, Middle East & Africaoperational
Pay US1operational
Media Streams AU1operational
Media Streams IE1operational
PROGRAMMABLE VIDEOoperational
Conversationsoperational
SMS, Middle East & Africaoperational
Media Streams US1degraded performance
ConversationRelay AU1operational
ConversationRelay IE1operational
PROXYoperational
Messaging Insightsoperational
Verify Silent Network Authunder maintenance
Dialogflow US1operational
Voice REST API AU1operational
Voice REST API IE1operational
SERVERLESSoperational
Lookup Identity Matchunder maintenance
Messaging Servicesoperational
ConversationRelay US1operational
DEVELOPER TOOLSoperational
Lookup Line Type Intelligence [Legacy API]degraded performance
Content APIoperational
Voice REST API US1operational
TWILIO PLATFORMoperational
Lookup Line Type Intelligence [Twilio API]operational
Toll-free verificationoperational
CARRIER NETWORKdegraded performance
Lookup SIM Swapunder maintenance
RCS Messagingdegraded performance
FRONTLINEoperational
Legacy Identity MatchAndAttributesunder maintenance
Programmable Messaging APIoperational
Sender IDoperational
Intelligent Alertsoperational
ZIPWHIP MESSAGINGoperational
ZIPWHIP TOOLSoperational
SendGrid Mail Sendingoperational
SendGrid Marketing Campaignsoperational
SendGrid Webhooksoperational
SendGrid APIoperational
SendGrid Websiteoperational
SendGrid Statisticsoperational
SendGrid Email Activityoperational
SendGrid Partnersoperational
SendGrid Billingoperational
SendGrid Legacy Marketing Campaignsoperational

Official incident timeline

Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Philippines · identified · 2026-11-10T06:10:43.257-08:00

Product match: components.

Read the provider’s incident report

  1. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  3. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  4. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  5. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  6. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  7. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  8. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  9. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  10. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  11. · monitoring

    We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  12. · monitoring

    We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile · identified · 2026-11-10T02:15:20.948-08:00

Product match: components.

Read the provider’s incident report

  1. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

  2. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

  3. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

  4. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  5. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  6. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  7. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  8. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  9. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  10. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  11. · monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  12. · identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Issue resolved · resolved · 2026-11-10T15:15:57.994-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    Issue resolved

  2. · monitoring

    Our engineers have mitigated the issue and are monitoring system performance. Customers should now be able to save HTML email templates without unexpected changes to spacing, links, or rendered content in the editor and preview. We will provide another update in 2 hours or as soon as more information becomes available.

  3. · identified

    We have identified the issue of unexpected content changes for Build Email Templates and Create Email Campaigns. Customers may see HTML entities replaced with regular spaces, links rewritten after saving, and some template content not render as expected in preview. As a workaround, customers may avoid saving changes in the HTML code editor until the issue is resolved. We will provide another update in 1 hour or as soon as more information becomes available.

  4. · investigating

    We are investigating an issue with the email template editor. Users may experience HTML entities being replaced with regular spaces, links being rewritten, and portions of template content not rendering correctly after saving or previewing code, which may affect email campaign creation. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela · resolved · 2026-11-10T13:23:07.156-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.

  2. · monitoring

    We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  4. · investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Gateway API (Lookup API) Failure Increase on Verizon in United States · resolved · 2026-11-10T08:06:05.826-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.

  2. · monitoring

    We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. · investigating

    Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  4. · investigating

    Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. · investigating

    Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. · investigating

    Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

WhatsApp Business API Message Send Failures · resolved · 2026-11-10T05:02:00.239-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    We have monitored and resolved the issue with WhatsApp Business API. All services are now operating normally at this time.

  2. · monitoring

    Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers. We will provide another update in 2 hours or as soon as more information becomes available.

  3. · identified

    We have identified the issue of message send failures for WhatsApp Business API. Due to a third-party provider dependency, some customers may continue to experience error 63007 when sending messages. We are working to restore service and will provide another update in 1 hour or as soon as more information becomes available.

  4. · investigating

    We are investigating an issue with the WhatsApp Business API. Users may experience intermittent message send failures with error 63007 when sending outbound WhatsApp messages. We will provide another update in 2 hours or as soon as more information becomes available.

  5. · investigating

    We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages. We will provide another update in 1 hour or as soon as more information becomes available.

Voice Call Failures from a Subset of Twilio Phone Numbers to Chile · resolved · 2026-11-10T04:14:23.330-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile are operating normally.

  2. · monitoring

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. · monitoring

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. · identified

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  8. · investigating

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France · resolved · 2026-11-09T19:30:54.044-08:00

Product match: components.

Read the provider’s incident report

  1. · resolved

    The incident has been resolved and SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France are operating normally.

  2. · monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. · monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

  5. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

  6. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  7. · identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  8. · investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  9. · investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Recovery tracker

The provider still reports an active problem.

6 consecutive successful checks within the last 30 minutes. These checks measure the public website; they cannot establish recovery of every feature.

Slowdown detection

No sustained slowdown has been established against the earlier baseline.

Recent median: 38 ms · Earlier median: 45 ms. Flags require at least 3 recent and 5 earlier checks, more than twice the baseline, and at least 500 ms extra latency. Slowness alone does not identify server load as the cause.

Emerging down-report signals

  • is twilio down

Query “is twilio” · observed 2026-11-10 23:11:56 UTC · 0 newly observed problem phrases.

Query “twilio” · observed 2026-11-10 23:11:56 UTC · 0 newly observed problem phrases.

Emerging problem patterns can persist after an incident and do not measure report counts or prove an outage.

Is it down in your region?

Run one public website check from a community probe. Results describe that probe, not every user in a country.

Results are reused for 15 minutes. Shared free allowance: up to 60 tests per hour. A successful website check does not verify authenticated app or API functions.

Infrastructure incident context

Check whether broader platform incidents coincide with the problem you are seeing. These providers are context, not verified dependencies of Twilio.

GitHub official status · 2026-11-10 23:27:20 UTC

No active incidents recorded.

Cloudflare official status · 2026-11-10 23:27:20 UTC

About Twilio status on Iszdown

Check Twilio availability, incident history, downtime reports, and website performance.

This page combines the available Twilio report activity, official product status, public website measurements, and daily history. Each measurement has its own observation time. A search spike alone does not confirm downtime, and a reachable website does not establish that sign-in or every product feature works.

192 product-matched official components are listed above. Latest public website measurement: 2026-11-10T23:27:26.000Z.

Visit the official Twilio website · Official provider status · How it works

What to check when Twilio is not working

These are troubleshooting suggestions, not a list of currently reported problems.

Twilio will not open

Compare your usual browser or app with a private browser window, then try another network if available. Save unsent work first. A difference between networks can help separate a local connection problem from a wider disruption.

Twilio is slow or only one feature fails

Record the affected action, exact error, and time. Compare the website response measurements with any official component incidents; loading a homepage does not test every feature.

Website troubleshooting guide · Sign-in problems · API errors and timeouts

Include the time, affected feature, and error message when contacting official support. Keep passwords, payment information, session cookies, and access tokens private.

Recent Twilio outage history

Latest available product-matched official incidents in the calendar’s archive. Times below use UTC. Duration is the provider’s recorded incident window, not a measurement of impact on every user.

IncidentStarted (UTC)Recorded durationLast collected status
Issue resolved104 minresolved
SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela206 minresolved
Gateway API (Lookup API) Failure Increase on Verizon in United States623 minresolved
WhatsApp Business API Message Send Failures989 minresolved
Voice Call Failures from a Subset of Twilio Phone Numbers to Chile1160 minresolved
Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom319 minresolved
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy194 minresolved
SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom206 minresolved

Frequently asked questions about Twilio

Is Twilio down right now?

Provider reports service problems. The official provider feed identifies an active incident or affected component. This page was assembled at 2026-11-10T23:28:26.000Z.

How many Twilio outage reports are there today?

The displayed rolling 24-hour window contains 0 recorded reports, from 2026-11-09T23:20:00.000Z to 2026-11-10T23:20:00.000Z. This is not a calendar-day total or a count of affected people. Estimated activity is shown separately as an estimate.

Why does Twilio show operational when it is not working for me?

An official operational status can coexist with a local network issue, account problem, or feature-specific incident. Compare the mapped components, recent incident updates, and regional diagnostic on this page. Automated website checks test public access, not your signed-in session or every Twilio feature.

When was Twilio status last updated?

The latest status observation was 2026-11-10T23:27:20.000Z. Only matched product components and incidents are shown. The assessment is recent.

Has Twilio had outages before?

The daily calendar links available incident evidence and retains daily monitoring summaries. Pink marks service issues, green requires sufficient observations with no issues observed, and gray means insufficient coverage. The collected history is incomplete and is not a lifetime outage count or a guarantee of uninterrupted uptime.

How do I follow Twilio or report a problem?

Use “Watch this service” to save Twilio in this browser’s watchlist, then return to compare its status with other saved services. Optional browser notifications can flag status changes while the watchlist page stays open and visible; background alerts are not sent. Use the problem-report button for an outage report; contact the provider through its official website for account, billing, or private support issues. Iszdown is independent and cannot resolve provider support tickets.

Related services to Twilio

Check a related product separately; its status can differ from Twilio.

Twilio